CBIC / GST advisory · 24 Jan 2025
Official title
Advisory on Business Continuity for e-Invoice and e-Waybill Systems
Official record
Open source pageSummary
Check the official recordGSTN advises taxpayers to implement business continuity plans for e-Invoice and e-Waybill systems to maintain operations during service disruptions. Taxpayers must coordinate with system integrators, IRPs, ERPs, GSPs, or ASPs to enable redundancy features. The system provides six operational Invoice Registration Portals for e-Invoicing and two portals for e-Waybill services. Taxpayers using APIs should configure their systems for cross-portal interoperability. A single authentication token now works across all NIC-IRP and e-Waybill portals. Taxpayers should verify their system support for these alternate mechanisms to ensure seamless access.
What you must do
Who is affected
Dear Taxpayers,
This advisory is issued to highlight the alternate mechanisms and business continuity plans available for both the e-Invoice and e-Waybill systems.
If you have not integrated these alternate mechanisms into your existing systems or are not currently utilising them, GSTN suggest coordinating with your system integrators, IRPs, ERPs, GSPs, or ASPs to enable these redundancies. This would ensure that these mechanisms are fully operational and accessible when needed.
Multi IRPs for e-Invoice Reporting
To provide redundancy and ensure continuity, six Invoice Registration Portals (IRPs) are operational:
Both NIC-IRP 1 & 2 portals are interoperable, allowing seamless switch-over between them during service disruptions. These features may be tested in the NIC sandbox environment that can be accessed at https://einv-apisandbox.nic.in/ . Additionally, if NIC-IRP is down any of the other e-Invoice IRPs listed above could also be used.
Dual Portals for e-Waybill Services
Similar redundancy is provided for e-Waybill operations with two portals:
Unified Authentication Token at NIC-IRP & e-Waybill Portal
A single authentication token can be generated from any of the NIC-IRP e-Invoice1 & e-Invoice2 and NIC: e-Waybill1& e-Waybill2.
Once generated, this token is valid across all NIC portals, eliminating the need for separate tokens for each platform.
API Interoperability for Seamless Operations
Taxpayers using APIs can take advantage of cross-portal operations by configuring their systems or ensuring this with respective solution provider accordingly:
Actions Recommended for Taxpayer
This advisory is issued to ensure that taxpayers are connected with the necessary backup to maintain seamless operations during any service disruptions. For further assistance, please contact your system integrators, service providers, or the GST helpdesk. More details available at respective IRPs and e-waybill portal.
Thanking You,
Team GSTN