The IFSCA Banking Handbook COB Directions v6.0

The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 1 The IFSCA Banking Handbook Conduct of Business Directions- v 6.0 (COB) The IFSCA Banking Handbook: Conduct Of Business Directions – V 6.0 1 Contents PURPOSE ………………………………………………………………………………… . 8 MODULE NO. 1 Activities of Banking units (ACBU) 9-19 1. Application ……………………………………………………………………………………….10 2. Definitions ………………………………………………………………………………………..10 3. Governing law for activities – Guidance ………………………………………………………10 4. Permitted activities …………………………………………………………………………….. 11 5. Activities that IBUs shall not perform ………………………………………………………… 19 6. Compliance with Anti-Money Laundering (AML) Standards and Counter-Terrorist Financing (CFT) guidelines …………………………………………. 19 MODULE NO. 2 Undertaking Business in Foreign Currency (BIFC) 20-23 1. Application ………………………………………………………………………………………21 2. Definitions…………………………………………………..……………………………………21 3. Permissible Business in Foreign Currency…………………………………………………..21 4. Compliance with provisions under the Foreign Exchange Management Act,1999……..22 5. Maintenance and use of Nostro accounts……………………………………………………22 6. Nostro account in Indian Rupee (INR) …………………………………………….…………23 MODULE NO. 3 Client Classification (CLIC) 24-32 1. Application ……………………………………………………………………………………….25 2. Client Classification ……………………………………………………………………………..25 3. Classification as a Retail Client ………………………………………………………………..26 4. Classification as a Professional Client ………………………………………………………..26 5. Reclassification of a Professional Client as a Retail Client …………………………………30 6. Market Counterparties …………………………………………………………………………..31 The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 2 7. Trusts and Funds ………………………………………………………………………………..31 8. Agent as Client …………………………………………………………………………………..31 9. Record keeping ………………………………………………………………………………….32 MODULE NO. 4 Communications with clients and financial promotions 33-40 (COMFP) 1. Application ………………………………………………………………………………………..34 2. Definition ………………………………………………………………………………………….34 2. Requirements – Communications ……………………………………………………………..34 3. Requirements – Financial promotions …………………………………………………………35 4. Content of a Financial Promotion ………………………………………………………………36 5. Unsolicited Real Time Financial Promotions ………………………………………………….37 6. Record keeping …………………………………………………………………………………..39 MODULE NO. 5 Use of Electronic Trading platforms and the services of 41-43 Voice Brokers (TVBP) 1. Application …………………………………………………………………………………………42 2. Definitions ………………………………………………………………………………………….42 3. Directions …………………………………………………………………………………………..42 MODULE NO. 6 Key Information and Client Agreement (KICA) 44-47 1. Application …………………………………………………………………………………………45 2. Client agreement ………………………………………………………………………………….45 3. Record keeping ……………………………………………………………………………………46 4. Annex 1 Key Information (see para 2(ii)) ……………………………………………………….47 MODULE NO. 7 Order execution and order handling (OEOH) 48-53 1. Application …………………………………………………………………………………………49 The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 3 2. Best execution obligation ………………………………………………………………………..49 3. Client order handling ……………………………………………………………………………..49 4 Transactions at Off-market rates…..……………………………………………………………..51 5. Records of orders and transactions……………………………………………………………..52 6. Voice and electronic communications ………………………………………………………….52 7. Direct electronic access ………………………………………………………………………….52 MODULE NO. 8 Conflicts of Interest (COIN) 54-57 1. Application ………………………………………………………………………………………..55 2. Definitions …………………………………………………………………………………………55 3. Identifying a conflict of interest…………………………………………………………………..55 4. Managing a conflict of interest………………………………………………………………….. .56 5. Inducements……………………………………………………………………………………….56 6. Introductions……………………………………………………………………………………….56 7. Requirement to disclose inducements………………………………………………………….56 8. Disclosure in summary form…………………………………………………………………………56 9. Record keeping………………………………………………………………………………….56 10. Personal Transactions…………………………………………………………………………56 MODULE NO. 9 Trust Service Providers (TRUST) 58-60 1. Application ………………………………………………………………………………………..59 2. Basic requirements ……………………………………………………………………………...59 3. Records …………………………………………………………………………………………..59 4. Due diligence …………………………………………………………………………………….59 5. Knowledge regarding source of funds ………………………………………………………...59 6. Fitness and Propriety of Persons acting as trustees…………………………………………60 The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 4 MODULE NO. 10 Complaints handling and Dispute Resolution (CHDR) 61-63 1. Application…………………………………………………………………………………………..62 2. Arrangements for handling and redressal of complaints ………………………………………62 3. Referrals …………………………………………………………………………………………….63 4. Record keeping …………………………………………………………………………………….63 MODULE NO. 11 Accepting deposits (ACDE) 64-70 1. Application …………………………………………………………………………………………..65 2. Definitions ……………………………………………………………………………………………65 3. Permissible deposits ……………………………………………………………………………….66 4. Interest rate framework and other requirements…………………………………………………66 5. Structured deposits …………………………………………………………………………………67 6. Certificate of Deposits ………………………………………………………………………………68 7. Maintenance of Retail deposits reserve ratio (RDRR) ………………………………………….69 MODULE NO. 12 Representative Office (REPO) 71-76 1. General provisions ……………………………………………………………………………….72 2. Opening a RO………………………………………………………………………………………72 3. Conditions for opening a RO …………………………………………………………………......72 4. Procedure for application and grant/rejection of letter of permission…………………………72 5. Penalties …………………………………………………………………………………………….73 6. Activities of ROs…………………………………………………………………………………….73 7. Conduct ……………………………………………………………………………………………..74 8. Administration ………………………………………………………………………………………75 The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 5 9. Adherence to Anti Money Laundering (AML) and Combating financing of terrorism (CFT) guidelines……………………………………………………………………………………….......75 10. Application of other directions ……………………………………………………………………76 MODULE NO. 13 OTC Derivatives (OTDC) 77-102 1. Application ………………………………………………………………………………………….78 2. Definitions …………………………………………………………………………………………..78 3. Participants …………………………………………………………………………………….......80 4. Obligation to classify clients ………………………………………………………………………80 5. Products ………………………………………………………………………………………........81 6. Suitability obligation of market makers ………………………………………………………….82 7. Mandatory clearing of derivatives contracts …………………………………………………....83 8. Margin placement for non-centrally cleared derivatives……………………………………….83 9. Exchange of Margin ………………………………………………………………………...........84 10. Margin calculation and methodologies – Initial margin…………………………………..........85 11. Margin calculation and methodologies – Variation margin………………………………........88 12. Eligible Collateral and Haircuts……………………………………………………………..........89 13. Managing collateral risks………………………………………………………………………….90 14. Substitution and rehypothecation of collateral …………………………………………………90 15. Substituted compliance …………………………………………………………………………..92 16. Implementation schedule …………………………………………………………………..........93 17. Maintenance of records …………………………………………………………………………..93 18. Reporting …………………………………………………………………………………………..94 Annex 1 – Deemed Professional Clients……………………………………………………………95 Annex 2 - OTC Derivatives contracts (See para 1(iii) of the Directions)………………………...96 Annex 3- Person specified under section 8 (ii) (a)………………………………………………....98 Annex 4 - Calculation of Initial Margin……………………………………………………………….99 The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 6 Annex 5 - Standardised haircuts table for collateral ………………………………………………100 Annex 6- List of foreign jurisdictions whose margin requirements are deemed to be in compliance with that of IFSCA (see para 15 – Substituted compliance) ……………………….101 Annex 7 - List of specified derivatives contracts and recognised clearing house …………….102 MODULE NO. 14 FX Prime Brokerage (FXPB) 103-106 1. Application ………………………………………………………………………………………… 104 2. Definitions …………………………………………………………………………………………. 104 3. Directions – IBUs providing FXPB service ………………………………………………………104 4. Directions – IBUs acting as Executing Dealer …………………………………………………..105 Annex …………………………………………………………………………………………………….106 MODULE NO. 15 Referral Services (REFRS) 107-109 1. Application ………………………………………………………………………………………….108 2. Definitions …………………………………………………………………………………………..108 3. Directions …………………………………………………………………………………………..,108 4. Maintenance of records ……………………………………………………………………………109 MODULE NO. 16 Providing credit (PRCR) 110-113 1. Application …………………………………………………………………………………………111 2. Definitions…………………………………………………………………………………………..111 3. General conditions on providing credit ………………………………………………………….111 4. Restrictions on activity of providing credit ……………………………………………………....112 MODULE NO. 17 Global Administrative Office (GAO) 114-122 1. General provisions …………………………………………………………………………………115 2. Definitions………………………………………………………………………………………….. 115 The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 7 3. Opening a GAO …………………………………………………………………………………….115 4. Conditions for opening a GAO…………………………………………………………………….116 5. Procedure for application and grant/rejection of letter of permission …………………………116 6. Penalties …………………………………………………………………………………………… 117 7. Activities that a GAO may undertake …………………………………………………………….117 8. Conduct………………………………………………………………………………………………117 9. Administration…………………………………………………………………………………… …118 10. Adherence to Anti Money Laundering (AML) and Combating financing of terrorism (CFT) guidelines…………………………………………………………………………………………….118 Annex…………………………………………………………………………………………………….119 MODULE NO. 18 Providing services to designated agencies without risk participation (PRSE) 123-126 1. General provisions …………………………………………………………………………………124 2. Definitions………………………………………………………………………………………….. 124 3. Opening institution………………………………………………………………………………….125 4. Guidance…………………………………………………………………… ………………………126 The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 8 Purpose: The COB directions are aimed at ensuring that IFSC Banking Units (IBUs) meet the minimum standards of conduct expected, particularly with regard to the treatment of their clients, their dealings with counterparties and other market participants. It also includes directions to ensure that the behaviour of IBUs contributes to fostering and maintaining the integrity of financial markets in the IFSC and will assist the International Financial Services Centres Authority (IFSCA -referred as the ‘Authority’) to meet the regulatory objectives, including and particularly those related to: (a) protecting the interests of investors and users of financial services; and (b) ensuring that the financial markets under IFSCA’s purview are fair, efficient, transparent and orderly; and (c) fostering and maintaining confidence in the IFSC's financial system and regulatory regime. The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 9 MODULE NO.1 ACTIVITIES OF BANKING UNITS (ACBU) The IFSCA Banking Handbook: Conduct Of Business Directions- V 6.0 10 1. Application i. These directions specify the activities that the Banking Units (BUs) may undertake and activities that the IBUs are barred from undertaking. 2. Definitions i. “Banking Unit (BU)” shall have the same meaning as defined in section 2(1)(c) of the International Financial Services Centres Authority (Banking) Regulations, 2020 and referred to as or “IFSC Banking Unit (IBU)” in this Handbook.