RBI imposes monetary penalty on TransUnion CIBIL Limited
RBI press-release 2026-2027/1042 · 04 Sept 2026
Summary
Check the official recordWhat changed
The Reserve Bank of India imposes a monetary penalty of ₹26,82,800 on TransUnion CIBIL Limited. The company failed to credit compensation amounts to the bank accounts of eligible complainants within the prescribed period. This action follows a statutory inspection of the company with reference to its financial position as on March 31, 2025. The Reserve Bank of India issued a show cause notice to the company for non-compliance with directions on the framework for customer compensation. The company provided a reply and made oral submissions during a personal hearing. The Reserve Bank of India determined that the charge of non-compliance was sustained. This penalty does not affect the validity of any transaction or agreement between the company and its customers.
Key dates
- Reference date for statutory inspection
- 31 Mar 2025
- Date of the order imposing the penalty
- 31 Aug 2026
Who is affected
Document text
September 04, 2026
RBI imposes monetary penalty on TransUnion CIBIL Limited
The Reserve Bank of India (RBI) has, by an order dated August 31, 2026, imposed a monetary penalty of ₹26,82,800 (Rupees Twenty-six lakh eighty two thousand eight hundred only) on TransUnion CIBIL Limited (the company) for non-compliance with certain provisions of the directions issued by RBI on ‘Framework for compensation to customers for delayed updation/ rectification of credit information’. This penalty has been imposed in exercise of powers conferred on RBI under the provisions of section 25(1)(iii) read with section 23(4) of the Credit Information Companies (Regulation) Act, 2005.
The statutory inspection of the company was conducted by RBI with reference to its financial position as on March 31, 2025. Based on supervisory findings of non-compliance with RBI directions and related correspondence in that regard, a notice was issued to the company advising it to show cause as to why penalty should not be imposed on it for its failure to comply with the said directions.
After considering the company’s reply to the notice, additional submissions made by it and oral submissions made during the personal hearing, RBI found that the following charge against the company was sustained, warranting imposition of monetary penalty:
The company failed to credit the compensation amount to the bank accounts of certain eligible complainants, within the prescribed period.
This action is based on deficiencies in regulatory compliance and is not intended to pronounce upon the validity of any transaction or agreement entered into by the company with its customers. Further, imposition of this monetary penalty is without prejudice to any other action that may be initiated by RBI against the company.
(Brij Raj)
Chief General Manager
Press Release: 2026-2027/1042
ᮧेस ᮧकाशनी PRESS RELEASE
भारतीय ᳯरज़वर् बᱹक
RESERVE BANK OF INDIA
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Source details
- Source
- Reserve Bank of India
- Type
- press-release
- Published by source
- 04 Sept 2026
- Document number
- 2026-2027/1042
- Issuing division
- Department of Communication
- Coverage area
- banking