RBI notification RBI/2026-27/70 · 29 Apr 2026
Summary
Check the official recordThe Reserve Bank of India amends the Non-Banking Financial Companies – Responsible Business Conduct Directions. The amendment adds a new provision for relief measures during a calamity. A Non-Banking Financial Company may provide relief to customers in areas where a calamity exists. Relief measures include the waiver or reduction of fees and charges. The company provides these measures at its discretion. The relief period does not exceed one year. These directions take effect on July 1, 2026.
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RBI/2026-27/70 DOR.STR.REC.59/21-04-048/2026-27 April 29, 2026
Reserve Bank of India (Non-Banking Financial Companies – Responsible Business Conduct) Amendment Directions, 2026
Please refer to Reserve Bank of India (Non-Banking Financial Companies – Resolution of Stressed Assets) Amendment Directions, 2026 dated April 29, 2026.
Consequent to the aforesaid Amendment Directions, in exercise of the powers conferred by the sections 45JA, 45L and 45M of the Reserve Bank of India Act, 1934; sections 30A and 32 of the National Housing Bank Act, 1987 and section 3 read with section 31A and section 6 of the Factoring Regulation Act, 2011, and all other laws enabling the Reserve Bank of India (hereinafter called the Reserve Bank) in this regard, the Reserve Bank being satisfied that it is necessary and expedient in the public interest so to do, hereby issues the Amendment Directions hereinafter specified.
These Amendment Directions modify the Directions as under:
i. In Chapter IV – Miscellaneous, part E shall be inserted as under:
E. Measures in case of declaration of calamity
105A. A NBFC at its discretion, may provide relief measures such as waiver / reduction of various fees and charges in respect of customers in the areas where a calamity has been declared, for a period not exceeding one year.
(Vaibhav Chaturvedi) Chief General Manager