BSE notice 20260514-10 · 14 May 2026
Official record
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Check the official recordBSE implements new phone numbers for outbound calls to members for the BSE StAR Mutual Fund segment. This change follows amendments by the Telecom Regulatory Authority of India to the Telecom Commercial Communications Customer Preference Regulations, 2018. Members will receive calls from the 1600 series numbers 1600313680 and 1600113188. These numbers replace previous contact methods for outbound communication. Members must note these specific numbers for incoming calls from the exchange. The exchange continues to provide support through existing helpdesk numbers and the CRS portal for operational queries.
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| Notice No. | 20260514-10 | | Notice Date | 14 May 2026 | | Category | Others | | Segment | Mutual Fund | | Department | Helpdesk | | Subject | Implementation of new numbers for making outbound calls to members for BSE StAR Mutual Fund segment | | Attachments | No Attachment |
This is with reference to the exchange notice no 20251027-18 dated 27 October 2025, Members are hereby informed that The Telecom Regulatory Authority of India (TRAI) has amended the Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018 to further strengthen consumer protection against Unsolicited Commercial Communication (UCC). The TCCCPR, 2018 is available on TRAI website (https://www.trai.gov.in/release-publication/regulations).
Accordingly, the Exchange has implemented the 1600 series for making outbound calls to members.
Members are requested to note that outbound calls for BSE StAR Mutual Fund will be received by Members from 1600313680/1600113188 numbers with immediate effect.
For any query related to BSE StAR Mutual Fund Operation, Members can reach us through our Mutual Fund Helpdesk numbers on 022-45720450/650 & 022-69158550 on business days between 8:00am to 7:00pm. You can also raise your queries on our CRS portal: - https://bsecrs.bseindia.com
Arunkumar Ganesan
VP - Mutual Fund
Mahesh Tare
AVP - Mutual Fund
Who is affected