Inclusion of Nepali Language in Telecom-Related Communications in the State of Sikkim- reg

Government of India Ministry of Communications Department of Telecommunications (Licensing Policy Division) 20-Ashoka Road, New Delhi-110001

File No.: 20-443/2025-LPA

Dated: 02.09.2025

OFFICE MEMORANDUM

Subject: Inclusion of Nepali Language in Telecom-Related Communications in the State of Sikkim- reg.

The undersigned is directed to convey that, in order to ensure effective communication and improve user experience for telecom subscribers in the State of Sikkim, it has been decided that all the licensees operating in the State shall henceforth include Nepali language in all telecom-related communications, including IVRS messages, SMS, and call centre support etc.

2. All the licensees are hereby directed to take necessary action to implement the above in their networks and services in the State of Sikkim and furnish a compliance report to the concerned LSA office on the same within 30 days from the date of issue of this letter.

3. This issues with the approval of the competent authority.

(Rakesh Yadav) AWA (LP) Email -rakesh.yadav30@gov.in

To:

1. All Unified Licensees/ UL (VNO) Licensees (All Authorizations)
2. All Internet Service Providers Licensees (Granted under guidelines dated 08.03.2002 and Guidelines dated 24.08.2007).

Copy to: DDG(AS)/DDG(DS)/DDG(CS)/DDG(Satellite)/ DDG(SA) for kind information please DG(Telecom), DGT HQ, DoT for necessary action please