Streamlining of e-Office Working and Compliance Instructions · A-53/1/2026-E-Office

[Image omitted. See the official document.] कर्मचारी राज्य बीमा निगम
(श्रम एवं रोजगार मंत्रालय, भारत सरकार)
EMPLOYEES' STATE INSURANCE CORPORATION
(Ministry of Labour & Employment, Govt. of India)
[Image omitted. See the official document.] मुख्यालय/HEADQUARTERS
पंचदीप भवन, सीआईजी मार्ग, नई दिल्ली-110002
Panchdeep Bhawan, CIG Marg, New Delhi- 02
Phone No. 011-23604700
Website: www.esic.gov.in
Email: dir-gen@esic.gov.in

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No. A-53/1/2026-E-Office
Dated:05.10.2026

Office Order

In pursuance and review of Office Order No. A-53/1/2026-E-Office dated 14.09.2026 (03 Nos.) and with a view to further streamlining and strengthening the working of e-Office, it has been decided that the facility for downloading e-Files shall henceforth be enabled at the level of Assistant Director and above.

Further, the following instructions are re-stated herewith for strict compliance by Senior officers and to be followed by their subordinates with effect from 01.10.2026:

1. All officers/officials shall not accept any paper/physical letter or correspondence from their subordinate offices/ officials. All such correspondence shall be processed through e-Office only.
2. Physical diary at subordinate offices shall be discontinued. The staff presently engaged in diary work may be utilised for other official work.
3. All subordinate offices/ officials shall submit proposals requiring approval/ decisions through e-File only.
4. No e-File shall ordinarily be dealt with at more than four levels. In case an e-File is noticed to have been put up for disposal through more than four levels, a suitable note shall be recorded on the e-File for bringing the matter to the notice of the competent authority.
5. A note shall be recorded on the e-File whenever an e-File/Receipt/FR/Bill is found to have been retained by a subordinate official for more than three working days. An additional period of three working days may be allowed to the Dealing Hand in cases involving for putting up complex matters.
6. Necessary variations/exceptions may be permitted in genuinely urgent cases, under intimation to the HR Division.
7. All officers/officials shall ensure that they have a duly declared Link Officer. Orders relating to sectional Link Officers shall be endorsed to the Nodal Officer (e-Office) for updating the same in the e-Office profile.
8. The PPS/PS/PA/Steno of the concerned officer shall closely monitor the movement and disposal of all actionable Receipts, e-Files and FRs, particularly VIP references and urgent matters, so as to ensure their timely disposal.

This issues with the approval of the Competent Authority.

Digitally signed by
Sanjeev Yadav
Date: 08-10-2026
10:18:39
Joint Director (HR)

Copy to,

1. PPS to DG/FC/CVO ESIC HQ for information and necessary action.
2. PPS to All ICs / MCs /CTO / Zonal ICs / Zonal MCs / ACs / RDs / Deans / MSs / Director (Medical) / JD(I/C) / SRO (I/Cs) , ESIC for information and necessary action.
3. All Branch Heads, ESIC HQ for information and necessary action.
4. Website Content Manager for uploading on website esic.gov.in
5. For email to All ESIC List.