Document text
No.Z-33/13/02/2022-E.I Dated : 04-09-2025
OFFICE MEMORANDUM
Sub: Timely Completion/Disposal of APAR / APAR Representation Cases-reg
1. The following Zonal Offices have been established and made functional w.e.f.
2023:
Zonal
Office
Zonal HQ
Jurisdiction
Headed by
East
Ranchi
Bihar, Chhattisgarh,
Jharkhand, Odisha & UP
Insurance Commissioner
Medical Commissioner
West
Ahmedabad Gujarat, Maharashtra
Goa, MP & Rajasthan
Insurance Commissioner
Medical Commissioner
North
Chandigarh
Delhi, HP, Haryana,
Punjab, Uttarakhand,
Chandigarh, J&K
and Ladakh
Insurance Commissioner
Medical Commissioner
South
Bangalore
AP, Kerala, Karnataka,
Tamilnadu, Telangana,
A&N, Lakshadweep
& Puducherry
Insurance Commissioner
Medical Commissioner
North East
Guwahati
Assam, Arunachal
Pradesh, Meghalaya,
Mizoram, Manipur,
Nagaland, Sikkim, Tripura
& West Bengal
Insurance Commissioner
Medical Commissioner
2. Timely completion of Annual Performance Appraisal Reports (APARs) is critical
for the efficient processing of cases related to confirmation, promotion, deputation,
and other service matters. As specified in DoPT’s O.M. No. 35014/4/83-Estt.(A)
dated 23.09.1985, the preparation of APARs constitutes an important element of
public trust and administrative accountability, and all related activities must be
completed within the prescribed timelines.
3. In this regard, Headquarters has been issuing instructions from time to time to
ensure the timely disposal of APARs. However, it has been observed that some of
the field units are not adhering to the established instructions issued by DoPT
regarding
APAR
disclosure
and
disposal
of
representations
and
the
representations are being forwarded directly to this office in many cases,
irrespective of the designated Reporting Officer, Reviewing Officer, or Competent
Authority.
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4. There have also been instances of incorrect mapping of Reporting and
Reviewing Officers in the APAR system, leading to delays and automatic closure
of APAR cases without proper disposal. These delays adversely affect the
processing of MACP/promotion cases and hinder timely action on matters such as
disposal of adverse remarks etc.
5. In view of the establishment of Zonal Offices and posting of Insurance &
Medical Commissioners in those offices, it is hereby reiterated that:
(a) APAR representation cases where the Director General, Financial
Commissioner, or Chief Vigilance Officer are not the Reporting Officer, Reviewing
Officer, or Competent Authority (for the purpose of disposal of the representations)
have to be examined and disposed of by the respective Regional Directors/Medical
Superintendents/Zonal Insurance Commissioners/Zonal Medical Commissioners,
as applicable.
(b) Accordingly, only those cases in which the Director General, Financial
Commissioner, or Chief Vigilance Officer is the Reporting Officer, Reviewing
Officer, or Competent Authority should be mapped to Headquarters by the
respective Nodal Officers of SPARROW/CR Sections for further action.
6. The instructions issued by DoPT vide O.M. No. 21011/02/2009-Estt.(A) dated
16.02.2009 and O.M. No. 35014/4/83-Estt.(A) dated 23.09.1985 regarding the
timely preparation and disposal of APARs must be strictly followed by all cadre
controlling authorities, field units, and subordinate offices. It is reiterated that these
guidelines are binding and not merely advisory in nature.
Accordingly, the Nodal Officers of SPARROW/CR Sections of all Field Units
are directed to ensure the accurate and timely mapping of Reporting and
Reviewing Officers in the APAR system, in coordination with the respective Zonal
Offices. They must also ensure the correct mapping of the Officer Reported Upon
(ORU), Reporting Officer (RO), and Reviewing Authority (RA) at the time of APAR
generation. Once the APAR is auto-forwarded, there is no provision for reversion.
It is also essential to prevent the automatic closure of cases and to enable the
timely resolution of any representations, if received. All concerned are hereby
instructed to strictly adhere to the prescribed timelines and ensure that the APAR
process is completed accurately and without delay.
7. Furthermore, all field offices are directed to dispose of all pending
representation cases through the concerned Competent Authority on priority basis
and to forward the compliance report accordingly. In cases where the Competent
Authority is located at Headquarters, the cases should be forwarded to this office
at the earliest.
8. Zonal Offices are also advised to ensure proper disposal of APAR cases
within stipulated time.
With a view to further streamline and expedite the process of APAR
completion, all concerned Reporting/Reviewing Authorities and Nodal Officers of
SPARROW/CR Sections are requested to ensure strict compliance with the above
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File No. Z-33/13/02/2022-E.I (Computer No. 9958)
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instructions.
This is issued with the approval of Competent Authority.
Deputy Director(DPC)
To,
1. All divisional Heads of ESIC Hqrs., New Delhi
2. All Zonal Medical Commissioner/Insurance Commissioner of ESIC
3. All Regional Director/JD (I/c)/ DD (I/c) of Regional and Sub Regional Offices of
ESIC.
4. All Deans/Medical Superintendent of ESIC Medical Colleges & Hospitals
5. Nodal Officers, SPARROW/CR Section, HQRS
6. Website Content Manager to upload this O.M. on the website of ESIC
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File No. Z-33/13/02/2022-E.I (Computer No. 9958)
Generated from eOffice by ROHIT KUMAR, SSO-DPC-RK, SOCIAL SECURITY OFFICER(DPC), Employees State Insurance Corporation (ESIC) on 04/09/2025 11:10 am
