Ministry of Labour & Employment
Ministry of Labour & Employment signs MoU with
Swiggy in Presence of Union Ministers Dr. Mansukh
Mandaviya and Sushri Shobha Karandlaje
MoU to Enhance Gig and Logistics Employment
Opportunities on NCS and Create Over 12 Lakh Job
Opportunities in 2–3 years
Posted On: 15 APR 2025 7:08PM by PIB Delhi
Ministry of Labour & Employment and Swiggy signed a Memorandum of Understanding (MoU) in
New Delhi today, marking a significant step toward strengthening employment linkages in the gig
and logistics sector through the National Career Service (NCS) portal. The MoU was signed in the
presence of Union Minister of Labour & Employment, Dr. Mansukh Mandaviya and Union Minister
of State for Labour & Employment, Sushri Shobha Karandlaje.
In his address, Dr. Mandaviya stated, “The National Career Service portal is a dynamic platform connecting
job seekers and employers across India. With over 1.25 crore active job seekers and 40 lakh registered
employers as of January 31, 2025, it is playing a crucial role in workforce mobilization. This partnership with
Swiggy will further extend the portal’s reach into the fast-growing gig and platform economy, enabling access
to flexible and location-based opportunities for millions of youth.”
Dr. Mandaviya welcomed the collaboration and appreciated Swiggy’s commitment to potentially mobilize
over 12 lakh job opportunities in the next 2–3 years through the NCS portal. “This collaboration represents a
win-win model, while Swiggy will gain access to a diverse, skilled, and job-ready talent pool, lakhs of job
seekers across the country will benefit from enhanced visibility and access to employment opportunities,”
Union Minister said.
Highlighting the platform’s accessibility and reach, Union Minister reiterated the government's vision of
making NCS a one-stop solution for employment, skilling, and counselling, and at the same time capable of
hyperlocal job matching and supporting both domestic and international placements.
Under this MoU, Swiggy will integrate its gig opportunities—including delivery, logistics, and support
roles—onto the NCS portal. This real-time integration will enhance visibility of gig jobs for NCS users, who
will benefit from timely and verified work opportunities across urban and semi-urban areas.
Mr. Dinker Vashisht, Chief of Corporate Affairs, Swiggy, welcomed the collaboration and emphasized the
importance of partnerships between Gig platform and government platforms to scale employment. “Swiggy’s
journey showcases how digital entrepreneurship can transform livelihoods. This MoU will empower job
seekers and align with our commitment to inclusive growth in the new-age economy.”
It is one of the steps, in the series of signing MoUs with the private employers/ portals, other leading
employment/ Gig platforms etc. to bridge the gap between jobseekers and private sector employment,
enabling a holistic approach to public-private coordination in job facilitation.
Salient Points of the MoU:
Swiggy will regularly post verified gig and delivery job opportunities on the NCS portal and conduct
hiring through it.
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API-based integration will ensure real-time job postings and seamless application tracking for users.
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Focus on inclusive hiring, particularly promoting employment opportunities for youth, women, and those
seeking flexible work.
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The partnership is expected to support structured onboarding, digital empowerment, and awareness of
worker welfare schemes.
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The Ministry of Labour & Employment remains committed to improving employment outcomes across
sectors through the NCS portal and will continue engaging with the private sector to foster an enabling
ecosystem for India’s diverse workforce.
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Himanshu Pathak
(Release ID: 2121930)
