PFRDA circular · 22 Oct 2020
Page 3 of 3 Access web portal of APY SP for Online APY account APY Account Opening an Indicative Process Flow (OTP/eSign) OTP sent to mobile number registered in Aadhaar APY-SPs can adopt either options (i.e. 1or 2) or both (1&2) options while developing the Web portal Allotment of PRAN and Acknowledgement number Proce…
Page 3 of 3 Access web portal of APY SP for Online APY account APY Account Opening an Indicative Process Flow (OTP/eSign) OTP sent to mobile number registered in Aadhaar APY-SPs can adopt either options (i.e. 1or 2) or both (1&2) options while developing the Web portal Allotment of PRAN and Acknowledgement number Processing of data by Central /Head Office i.e., Upload of SRF and PRAN Activation Rejection of request by mentioning reason SI Consent by the Subscriber While accessing the web form, some of the data will be auto populated from CBS. Remaining data will be filled by Subscriber. Reason for failure e.g. invalid mobile number or OTP not received. Retry the process again Enter Aadhaar OTP sent to mobile number registered with Bank. Consent for SI as well as Form Submission will be through eSign process SMS intimation to Subscriber by CRA Consent for SI and Form Submission will be through OTP authentication process Authorization Complete No Yes No Yes APY-SPs can either options or both the options of SI authorisation and Form Sufficient balance available Customer ID/Bank account number Enter /PAN (any two) Note: In case Subscriber is not able to eSign or provide OTP, the Subscriber can wet sign the Form subsequently. 1 2
