No. E-323/I-11013/4/2021-ICT (Comp No. 323) Date: 21.08.2025 To 1. All Zonal Insurance Commissioner(s)/Zonal Medical Commissioner(s) 2. Additional Commissioner/Regional Directors/Directors(I/C)/Jt. Directors(I/C) of all Ros/SROs 3. Medical Superintends of all ESIC Medical Hospitals 4. D(M) Delhi/D(M) Noida/ Director NT…
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Open source pageNo. E-323/I-11013/4/2021-ICT (Comp No. 323) Date: 21.08.2025 To 1. All Zonal Insurance Commissioner(s)/Zonal Medical Commissioner(s) 2. Additional Commissioner/Regional Directors/Directors(I/C)/Jt. Directors(I/C) of all Ros/SROs 3. Medical Superintends of all ESIC Medical Hospitals 4. D(M) Delhi/D(M) Noida/ Director NTA 5. Dean, all ESIC Medical/Dental Colleges and Hospitals Subject: Policy for procurement of IT Hardware for ESI Locations- reg. Ref:- 1. Policy for procurement of IT Hardware for ESI Location Letter dated 11.07.2024 2. Policy for procurement of IT Hardware for ESI Location Letter dated 31.07.2024 Madam/Sir, With reference to Hqrs. letters of even number dated 11.07.2024 and 31.07.2024, the technical specifications of AIO, Laptop, Mono MFP/Printer, and Online/Line-Interactive UPS stands revised as per the attached Annexure-A. 2. All field units are required to adhere to these specifications when procuring the listed items in case there is urgency [Equipment to be procured should be less than 20]. 3. If any deviations are necessary due to specific circumstances, the proposed alternative specifications must be submitted to the ICT Division for review and approval. 4. Field units that have already initiated procurement based on previously issued specifications, and where financial bids have been opened but order not placed, may proceed with the procurement after approval from ICT, HQ. 5. For regular purchase and removal of obsolescence, the designated Head of Office to submit the requirement of PC, Laptop and Printers with proper justification and send to it.proc@esic.gov.in. ICT HQ will process and make the equipment available. 6. All asset entries [details of equipment - make, model, serial #, date of I-11013/4/2021-ICT I/2926999/2025 purchase, cost, warranty details, AMC details, and installation report] to be made by the respective offices. The SoP for the same is also being issued. 7. All other contents of the above referred letter(s) remain unchanged. This issues with the approval of Director General. Yours faithfully, (Jai Prakash Sharma) Joint Director (ICT) Copy to: Web Content Manager for uploading on Hqrs website I-11013/4/2021-ICT I/2926999/2025 Annexure - A Model Specifications of IT Hardware for different ESI Locations. These are the minimum model specifications. 1. All-in-One (AIO) PC: Sl. No. Parameters Minimum Model Specifications Bidder's Compliance (YES/NO) 1. Processor Make Intel® Core™ Ultra 7-265 Processor (2.4GHz, up to 5.2GHz with Intel® Turbo Boost1 Max Technology, 30MB L3 Cache, 20 Cores, 20 Threads) 65W, or higher /AMD R7 8700G or Higher 2. Motherboard OEM motherboard 3. Chipset Commercial Class Intel® Q870 Chipset / AMD A88X Chipset 4. RAM Minimum 16 GB DDR5-5600 or higher expandable to 64 GB, with 2 DIMM slots and at least 1 DIMM slot to be free 5. Storage 1 TB PCIe NVMe SSD 6. Display size (Monitor) 23.8" IPS, antiglare with Minimum resolution of 1920x1080, 16:9 aspect ratio,1000:1 Contrast ration, 300 nits brightness, viewing angle of 178/178, Should support Hardware Low Blue Light Feature 7. Display Resolution Minimum resolution 1920 x 1080 or higher 8. Display Type Non-Touch 9. Stand & Mount Height adjustable stand 10. Webcam Integrated 5 MP webcam with auto-framing feature, integrated mic and speakers with AI based noise cancellation/ reduction. 11. Microphone Integrated 12. Graphic Type Integrated UHD Graphics 13. Speaker Integrated audio controller with integrated stereo speakers with at least 2x2W outputs 14. Ethernet 100/1000 Mbps on board integrated port 15. Wireless Wireless 802.11ax or higher 16. Bluetooth Bluetooth 5.1 or higher I-11013/4/2021-ICT I/2926999/2025 17. Keyboard Wireless, 104 keys 18. Mouse OEM optical USB scroll Mouse (Wireless) with mouse pad 19. Chassis All in ONE Form Factor 20. Certification BIS Registration under CRS of MeitY Yes BIS Registration Number and its Validity Yes ROHS Compliance Yes BEE / Energy Star for the given Model Yes ISO 9001,14001,27001 for OEM Yes 21. USB Ports & Interface i. Front & Rear: 1 Nos. USB- 2.0, 1 Nos. USB-3.2 latest Gen, USB- C 3.2 latest Gen; ii. Video Ports - One Display port, One HDMI Port in, One HDMI Port out iii. One RJ-45 22. Operating System Preloaded with Microsoft Windows 11 Professional with OEM Recovery DVD or option of Cloud Recovery 23. Warranty Complete system with 01-year OEM comprehensive warranty support. System Integrator (SI) to offer comprehensive warranty support for next 4 years after expiry of OEM warranty. The Device should not be declared end of sale by OEM at the time of delivery. 24. Original Equipment Manufacturer (OEM) Product OEM Manufacturer or its authorised dealer with OEM Manufacturer Authorisation only to bid. Appropriate documents to be submitted regarding this with the bid. MAF from OEM is a must. 25. Service Centre OEM Service Centre should be in India and support should be available at local level of the indenting offices. 26. Additional requirements 1) Acceptance testing report from User before Delivery. 2) Windows OS should be of the latest version at the time of delivery. 3) In case of bulk purchase i.e. more than 100 nos., Windows Enterprise version to be offered. 4) ESIC Logo to be prompted on I-11013/4/2021-ICT I/2926999/2025 machine booting. 5) Desktop Monitor, Keyboard and mouse must be of same OEM. OEM logo should be embossed on Monitor, Keyboard & Mouse etc. (No sticker) 6) The exact quoted model must be available on the OEM Website with data sheet of the quoted model. 7) OEM should also paste an Asset Tag label with mentioned serial, machine address, warranty expiry date & tech support contact number. 27. Additional Specifications a) The exact quoted model must be available on the OEM Website with the Data Sheet of the Quoted Model b) Depart BIOS Logo must flash on during the Boot-up process c) Desktop, Monitor, Keyboard and mouse must be of the same OEM and should have the OEM logo embossed. d) OEM should paste a Asset Tag mentioning the serial number, machine address, warranty expiry date and tech support contact details e) OEM must have online diagnostic facility. 28. Security Features Hardware based endpoint security controller TPM 2.0 Drive lock option for HDD/SSD to secure Data Provision for automatically detect, stop, and recover from a BIOS attack or corruption without manual intervention. Integrated protection from malware on malicious websites Integrated real-time detection and prevention of zero-day threats and advanced persistent threat (APT) attacks for Windows I-11013/4/2021-ICT I/2926999/2025 applications 2. Laptop: Sl. No. Parameters Minimum Model Specifications Bidder's Compliance (YES/NO) 1. Processor Make – Intel Core Ultra 7 processor 255U with Intel AI Boost / AMD Ryzen 7 -250 with Ryzen AI or Higher (With latest generation or Series) 2. RAM Minimum 16GB DDR5 or higher expandable with 2 DIMM Slots 3. Storage 1 TB SSD or higher (NVMe) 4. Display size 35.6 cm (14") diagonal, WUXGA (1920 x 1200), IPS, anti-glare, 300 nits, 45% NTSC 5. Display Type Anti-glare LED Backlit Display 6. Resolution Minimum resolution 1920 x 1080 or higher 7. Webcam Integrated 5 MP 8. Chassis Aluminum / Carbon Fiber Body With metallic hinges 9. Bluetooth Bluetooth v5.3 or higher 10. Wireless Device Wi-Fi6 IEEE 802.11AX or higher 11. Audio Integrated audio controller with 2 integrated stereo speakers, Built-in Microphone 12. Keyboard touch pad device Spill resistant keyboard, Full laptop sized keyboard with backlit lighting Touchpad with multi-touch gestures enabled 13. Mouse Optical Laser Wireless 14. Certifications BIS Registration under CRS of MeitY Yes BIS Registration Number and its Validity Yes ROHS Compliance Yes BEE / Energy Star for the given Model Yes ISO 9001,14001,27001 for OEM Yes 15. Built in USB One USB Type C Port One charging port USB Type C or higher I-11013/4/2021-ICT I/2926999/2025 Ports & Interface One HDMI 1.4 or higher Port either on board or externally on single integrated multi-port converter One Ethernet Port 100/1000 either on board or externally on single integrated multi-port converter 16. Operating System Preloaded with OEM pack licensed Windows 11 Professional or higher. 17. Single Integrated Multi-port Convertor Single integrated USB-C Mobile Hub with input port as USB Type C Port & Output Ports as: 1 LAN Port, 1 VGA Port, 1 HDMI port, 1.4 or higher, 1 USB Type A Port, 1 Type C Port 18. Warranty Complete system with 01-year OEM comprehensive warranty support. System Integrator (SI) to offer comprehensive warranty support for next 4 years after expiry of OEM warranty. The Device should not be declared end of sale by OEM at the time of delivery. 19. Carry case, charging adaptor Good quality carry case/bag, Charging Adapter of same OEM with appropriate ratings. 20. Original Equipment Manufacturer (OEM) Product OEM Manufacturer or its authorized dealer with OEM Manufacturer Authorization only to bid. Appropriate documents to be submitted regarding this with the bid. 21. Service Centre OEM Service Centre should be in India and support should be available at local level of the indenting offices. 22. Additional requirements 1) Acceptance testing report from User before Delivery. 2) Windows OS should be latest version at the time of delivery. 3) In case of bulk purchase i.e. more than 100 nos., Windows Enterprise version to be offered. 4) ESIC Logo to be prompted on machine booting. 5) OEM logo should be embossed on device (No sticker) 6) The exact quoted model must be available on the OEM Website with data sheet of the quoted model. 7) OEM should also paste an Asset Tag label with mentioned serial, machine address, warranty expiry date & tech support contact number. I-11013/4/2021-ICT I/2926999/2025 S. No. Parameters Minimum Model Specifications Bidder's Compliance (YES/NO) 1 Make & Model Number Exact details to be provided by the bidder with its official brochure 2 Printing Technology Monochrome Laser Printing 3 Duplex Printing Support Auto Duplex 4 Simplex Printing Speed (A4) 23 ppm or above 5 Standard Functions Print, Scan, Copy 6 Paper Tray Capacity 150 pages or above 7 Media Type Plain Paper, Heavy Paper 8 Media Sizes A4/Legal (as per requirement) 9 Duplex Printing A4 / Letter / Legal 23. Security Features Hardware based endpoint security controller TPM 2.0 Integrated Finger print sensor Standard Security Lock Slot Drive lock option for HDD/SSD to secure Data. Provision for automatically detect, stop, and recover from a BIOS attack or corruption without manual intervention Integrated protection from malware on malicious websites Integrated real-time detection and prevention of zero-day threats and advanced persistent threat (APT) attacks for Windows applications. 24. Other terms and conditions Technical COMPLIANCE mentioning the bid number clearly MUST BE submitted on OEM letterhead- duly signed. OEM preloaded OS Certificate must be submitted on OEM letterhead. Drivers should be available on OEM Website for download. 3. Mono Multifunctional Machine/ Laser Printer (A4 size): I-11013/4/2021-ICT I/2926999/2025 10 RAM 128 MB or more 11 Interface Min. 10/100 Base-T Ethernet (Network) and WiFi 802.11b/g/n 12 Operating System Drivers to be provided for Windows 11, Linux/Mac 13 Duty Cycle Minimum 20000 pages per month 14 Original Equipment Manufacturer (OEM) Product OEM Manufacturer or its authorised dealers with OEM Manufacturer Authorization only to bid, MAF to be submitted 15 All-in-One Cartridges Printer ships with minimum of 1,000-page starter cartridge 16 Warranty Complete system with 01- year OEM comprehensive warranty support including all parts (except toner Cartridge). System Integrator (SI) to offer comprehensive warranty support for next 4 years after the expiry of OEM warranty. Device should not be declared End of sale by OEM at the time of delivery. 17 Service Centre OEM Service Center should be in India and Support available at local level of Indenting department 18 Additional requirements 1) Acceptance testing report from User before Delivery. 2) OEM logo should be embossed on device (No sticker) 3) The exact quoted model must be available on the OEM Website with data sheet of the quoted model. 4) OEM should also paste an Asset Tag label with mentioned serial, machine address, warranty expiry date & tech support contact number. 4. 1000 VA UPS for PC(Desktop) Load S. No. Parameters Min. Specifications Bidder's Compliance (YES/NO) 1 Make & Model Number Exact details to be provided by the bidder with its official brochure 2 Capacity 1000VA 3 Technology PWM using MOSFET / IGBT I-11013/4/2021-ICT I/2926999/2025 MAINS MODE 4 AC INPUT Voltage: 140 to 300 Volts ± 5% Frequency: 50 Hz ± 10% 1.2 meter 3 pin Power cord 5 AC OUTPUT Voltage Window: 230+/- 15% (With AVR) Frequency: Sync to Mains INVERTER MODE (Output) 6 Voltage 230 volts + 10% during all conditions in inverter mode like Full load to no load, backup period etc. 7 Frequency 50 Hz +/- 1 Hz 8 Load Power Factor 0.60 (Lag) 9 Transfer Time Typical 4-8 ms 10 Wave Form Modified Sine wave 11 Inverter Efficiency > 60 % on full rated capacity of UPS 12 Total Harmonic Distortion < 25% 13 DC Voltage / Nos 12V / 7AH x 2 Batteries Battery Bank 14 BATTERY (SMF) Make Any good national reputed brand complies with JIS C8702. 15 Battery End Cell Voltage ≥10.5V (None of the Battery should discharge below 10.5V) 16 Recharge Time 6 Hrs to 90% after complete discharge 17 Backup Time 60 min at full Load 18 Battery Cabinet Inbuilt inside the UPS. The cabinet should be free from sharp edges, scratches, nicks & burns etc. 19 UPS Cabinet UPS cabinet will be ABS and should be free from sharp edges, scratches, nicks & burns etc. I-11013/4/2021-ICT I/2926999/2025 PROTECTIONS 20 Short Circuit Electronic current limit in inverter mode & Fuse/MCB in mains mode. 21 Surge/Spikes Protection Through Line Filters. 22 DC under voltage Yes 23 DISPLAY/ INDICATORS 1. UPS Status, 2. Battery Status / Low Battery, 3. Fault, 4. Charge, 5. Overload 24 ALARMS 1. Mains failure, Overload 2. For any Fault Condition, 3. Low Battery every second, battery mode every 10 sec approx. . 25 AC Output SOCKETS Minimum 3 Nos. (230V/6A) sockets 26 Environment 0°-40°C, 0-90% RH Non- Condensing Noise Level <45dB 27 Degree of Protection IP-20 26 Features 1. Boost and Buck AVR - Ultimate Voltage Stabilization. 2. Protection against Overload, Discharge/ Overcharge. 3. Auto Restart while AC is recovering. 4.Generator Compatibility Option. 5. Cold Start Function. 6.Blinking Light for charging indications. 27 Certifications As per MeitY (Government of India) Guidelines, UPS Shall have valid IS16242-Part 1 CRS Certification. Following certifications are required: ISO 9001, ISO 14001, ISO 14025, ISO/IEC 20000-1, ISO 50001, ISO 45001,ITL9000, CE, ROHS, FCC and E-waste Certificate from CPCB 28 Service Centre OEM Service Center should be in India and Support available at local level of Indenting department 29 Warranty System Integrator (SI) to offer comprehensive warranty support for next 4 years after expiry of one year OEM warranty. I-11013/4/2021-ICT I/2926999/2025 The Device should not be declared end of sale by OEM at the time of delivery. 30 Original Equipment Manufacturer (OEM) Product OEM Manufacturer or its authorised dealers with OEM Manufacturer Authorization only to bid, MAF to be submitted 31 Additional Terms and conditions for the OEM 1. Any third-party service will not be accepted. 2. All card replacements, battery replacements, breakdown call should be attended on site. 3. Pan India Service Center > 150 in number 4. UPS OEM Turnover > 1000 cr in last three FY 5. Country of Origin: India 6. OEM Should have manufacturing experience > 30 years in India COI Certificate to be submitted I-11013/4/2021-ICT I/2926999/2025
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