Laws and sections by number or title, due dates, pages, and updates.
The Reserve Bank of India reports the performance of its Citizen’s Charter for October 2026. The bank processed 15,186 applications during the month. It completed 15,164 applications within the defined timeline and 22 applications beyond the timeline. At the end of October 2026, 2,498 applications remain pending. Of these pending applications, 2,483 are within the timeline and 15 are beyond the timeline. The bank maintains 206 services under the Charter as of October 31, 2026. Applicants may use the PRAVAAH portal for filing online applications and accessing support resources.
What you must do
Key dates
Who is affected
Ask about this press release
November 02, 2026
Processing of Applications Received Under the Citizen’s Charter
Status as on October 31, 2026
A summary of performance under the Citizen’s Charter of Reserve Bank of India (RBI) during the month of October 2026 is given below –
| Description | No. of Applications |
|---|---|
| A Applications pending at the beginning of the month | 2,666 |
| B Applications received during the month | 15,725 |
| C Referred back to applicants for additional information | 707 |
| Total (A+B-C) | 17,684 |
| D Applications processed during the month | |
| – Within timeline (99.9%) | |
| – Beyond timeline (0.1%) | 15,186 |
| 15,164 | |
| 22 | |
| E Applications pending at the end of the month | |
| – Within timeline (99.4%) | |
| – Beyond timeline (0.6%) | 2,498 |
| 2,483 | |
| 15* |
* Awaiting inputs from external agencies (13), Under Process (2)
Function-wise Status of Applications Processed / Pending
| Function | No. of Applications | ||||
|---|---|---|---|---|---|
| Total | Processed | Pending | |||
| Within timeline | Beyond timeline | Within timeline | Beyond timeline | ||
| Banker to Banks and Governments | 6,497 | 6,497 | - | - | - |
| Currency Management | 6,924 | 6,307 | - | 617 | - |
| Debt Management | 681 | 552 | - | 129 | - |
| Financial Markets | 5 | 2 | - | 3 | - |
| FinTech | - | - | - | - | - |
| Foreign Exchange Management | 2,167 | 1,099 | 5 | 1,050 | 13 |
| Payment and Settlement Systems | 46 | 20 | 2 | 24 | - |
| Regulation and Supervision | 1,364 | 687 | 15 | 660 | 2 |
| Total | 17,684 | 15,164 | 22 | 2,483 | 15 |
The number of services under the Charter stands at 206 as on October 31, 2026.
ᮧेस ᮧकाशनी PRESS RELEASE
भारतीय ᳯरज़वर् बᱹक
RESERVE BANK OF INDIA
0वेबसाइट : www.rbi.org.in/hindi
संचार िवभाग, कᱶᮤीय कायार्लय, शहीद भगत ᳲसंह मागर्, फोटर्, मुंबई - 400 001
Website : www.rbi.org.in
Department of Communication, Central Office, Shahid Bhagat Singh Marg, Fort,
ई-मेल/email : helpdoc@rbi.org.in
Mumbai - 400 001 फोन/Phone: 022 - 2266 0502
For a seamless and user-friendly experience for filing of online applications, the applicants may access user manual, FAQs, illustrative infographics and instructional videos on PRAVAAH portal – https://pravaah.rbi.org.in.
(Brij Raj)
Chief General Manager
Press Release: 2026-2027/1423
