Responsibilities for Cleanliness, Maintenance, and Security in ESIC Hospitals and Institutions

No.: Z-11/12/1/Misc.Matter/2024-MSU-Part(4) Date:

कायालय ज्ञापन Office Memorandum

िवषयः ई. एस. आई. सी. अस्पतालों/संस्थानों में स्वच्छता, रखरखाव और सुरक्षा कार्यों के लिए जिम्मेदारियों के बारे में स्पष्टीकरण Subject: Clarification regarding responsibilities for Cleanliness, Maintenance, and Security functions in ESIC Hospitals/Institutions

यह संज्ञान में आया है कि ईएसआईसी के तहत विभिन्न अस्पतालों और चिकित्सा संस्थानों में स्वच्छता, रखरखाव कार्य और सुरक्षा संबंधित मुद्दों पर चिंताएं बढ़ी हैं। इस संबंध में उपर्युक्त संस्थान मे तैनात केयरटेकर की भूमिका की विस्तार से जांच की गई है। It has come to notice that there are growing concerns regarding the cleanliness, maintenance work, and security-related issues in various hospitals and Medical institutions under ESIC. In this regard, the role of the Caretaker posted in above institutions has been examined in detail. यह देखा गया है कि केयरटेकर के रूप में तैनात अधिकारी, जो आम तौर पर यूडीसी/सहायक/एसएसओ के रैंक के होते है, को जिम्मेदारियों की एक विस्तृत श्रृंखला सौंपी गई है एवं जिन्हें संबंधित डीए के रूप में काम करना चाहिए और कार्यालय अधीक्षक (सामान्य शाखा ) और शाखा अधिकारी (सामान्य शाखा ) को सहायता प्रदान करनी चाहिए | उचित विचार के बाद, यह स्पष्ट किया जाता है कि सामान्य शाखा के संबंधित शाखा अधिकारी, सामान्यतया उप निदेशक/सहायक निदेशक (सामान्य शाखा), को अस्पताल/ चिकित्सा संस्थान और क्षेत्रीय इकाइयों में अस्पताल/मेडिकल कॉलेज के मुख्य केयरटेकर के रूप में कार्य करना होगा और स्वच्छता, रखरखाव कार्य और सुरक्षा मामलों के लिए जिम्मेदार अधिकारी होंगे। It has been observed that a wide range of responsibilities have been assigned to the official posted as Caretaker, generally of the rank of UDC/Assistant/SSO who should work as concerned DA & provide assistance to Office Superintendent (General Branch) and Branch Officer(General). After due consideration, it is clarified that the Branch Officer concerned of the General Branch, usually Deputy Director/ Asstt. Director (General Branch), must act as Chief Caretaker for the Hospital/ Medical College and shall be the responsible officer for cleanliness, maintenance work, and security matters in ESIC hospitals and medical institutions including other field units. Z-11/12/1/Misc.Matter/2024-MSU-Part(4) I/3423646/2026

केयरटेकर, शाखा अधिकारी (सामान्य शाखा) की देखरेख म टीम के एक हिस्से के रूप में कार्य करेंगे। कार्यालय अधीक्षक (सामान्य) को अस्पताल/मेडिकल कॉलेज के लिए डीओटी चीफ केयरटेकर के तौर पर काम करना होगा और केयरटेकर द्वारा किए गए कार्य के समग्र पर्यवेक्षण के लिए जिम्मेदार होंगे । The Caretaker shall function as a part of the team under the supervision of the Branch Officer (General Branch). The Office Superintendent (General) will be responsible for overall supervision of the work performed by the Caretaker must act as Dy. Chief Caretaker for the Hospital/ Medical College and. यह भी स्पष्ट किया जाता है कि संविदात्मक अस्पताल प्रबंधक भी शाखा अधिकारी (सामान्य शाखा) के समग्र पर्यवेक्षण के तहत कार्य करेगा । It is further clarified that the contractual position of Hospital Manager shall also function under the overall supervision of the Branch Officer (General Branch). सभी क्षेत्रीय इकाइयों और ईएसआईसी अस्पतालों/चिकित्सा संस्थानों को निर्देश दिया जाता है कि वे स्वच्छता, रखरखाव और सुरक्षा संबंधित कार्यों के प्रभावी प्रबंधन सुनिश्चित करने के लिए उपर्युक्त निर्देश (संलग्न परिशिष्ट-ए) का अक्षरशः पालन करें। यह केयरटेकर के कामकाज से जुड़े सभी पिछले निर्देशों की जगह लेगा। All field units and specially ESIC hospital/ medical institutions are directed to adhere to the above instructions (Annexure-A attached) in letter and spirit to ensure effective management of cleanliness, maintenance, and security-related functions. This will supersede all earlier instructions related to functioning of caretaker. This issues with the approval of Director General.

सहा.िनदे.(चि. से. ए.) Assistant Director(MSU)

Copy to,

1. PPS to DG/ FC/CVO
2. All Insurance Commissioners/ Medical Commissioners, Hqrs, New Delhi
3. All Insurance Commissioners(Zonal) /Medical Commissioners(Zonal)
4. All Regional Directors/ Director(I/C)/ JD(I/C) of ROs/SROs, D(M)D
5. D(M)D, all Medical Superintendents, ESIC Hospitals/ All Deans, ESIC, Medical Colleges,
6. Website Content Manager Z-11/12/1/Misc.Matter/2024-MSU-Part(4) I/3423646/2026

Annexure-A

The detailed duties of Branch Officer(General), Office Superintendent (General) and Caretaker of ESIC Hospitals/Medical Institutions are as follows: A. Duties of Branch Officer(General Branch) as Chief Caretaker for the Hospital/ Medical College, which are related to maintenance/upkeep of ESIC hospital/ Medical Institutions in addition to their existing duties.

1. Day-to-day care and upkeep of hospital buildings

2. Ensuring minor repairs are done on time

3. Attend meetings related to building maintenance

4. Coordinate with JE / AE / Executive Engineer (Civil/Electrical)

5. Follow instructions from Medical Superintendent

6. Overseeing outsourced services such as housekeeping, security and maintenance staff.

7. Any other duty related to hospital building assigned by Dean/ Medical Superintendent/ other higher authority. B. Duties of Office Superintendent (General Branch) as Dy. Chief Caretaker for the Hospital/ Medical College, which are related to maintenance/ upkeep of ESIC hospital/ Medical Institutions in addition to their existing duties.

8. Reporting and follow-up of civil, electrical, plumbing defects

9. Oversee housekeeping, sanitation, and waste disposal

10. Ensure biomedical waste rules are followed (coordination with staff)

11. Report lapses in cleanliness to concerned authority

12. Supervise work done by contractors and outsourced staff

13. Acting as a point of contact for service contractors and different hospital departments for repair, renovations, AMC activities, security etc.

14. Track pending maintenance works

15. Submit daily/weekly reports to Admin or Engineering section

16. Any other duty related to hospital building assigned by Dean/ Medical Superintendent/ other higher authority. C. Duties of Caretaker in ESIC hospital/ Medical institutions are as follows.

17. Maintaining cleanliness and hygiene of hospital premises including wards, corridors, toilets, office, roof and common areas (in coordination with housekeeping staff) and regular inspections thereof.

18. Assisting and coordinating outsourced services such as housekeeping, security and maintenance staff. Z-11/12/1/Misc.Matter/2024-MSU-Part(4) I/3423646/2026

19. Assisting the OS (General), who shall act as a point of contact (and not the Caretaker) for service contractors and different hospital departments for repair, renovations, AMC activities etc.

20. Monitoring/ ensuring of water supply, drainage, sanitation, etc.

21. Check lighting, fans, power backup areas (not technical repair, but reporting), and ensure proper functioning of lifts, fire safety equipment, generators etc (coordination role).

22. Safeguarding ESIC property, managing inventory/stores, and ensuring proper handling and movement of goods and equipment.

23. Check fire exits, emergency routes, staircases.

24. Report unsafe structures or hazards.

25. Maintain watch over furniture, fixtures, doors, windows etc.

26. Reporting damage or malfunction of hospital equipment, fittings or infrastructure.

27. Assist in physical verification of assets when required and maintain complaint registers / logbooks related to building issues.

28. Any other duty related to hospital building assigned by Dy. Director (General Branch)/ Asstt. Director(General Branch) / OS(General Branch)/ other higher authority.

                 सहा.िनदे.(चि. से. ए.) Assistant Director(MSU)

Z-11/12/1/Misc.Matter/2024-MSU-Part(4) I/3423646/2026