IRDA (Places of Business) Regulations, 2013

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^ r^ ^ 'o ^ to -3 3 0 0 4 /9 9 u rw S IIW REGD. NO. D. L.-33004/99 M R c I ( H i e ( B a z e t t e o f ^ n d i a 3 w m r w r EXTRAORDINARY «TFT III—7§TT? 4 PART III— Section 4 P T f a c K T T ^ g ^ l R > l d PUBLISHED BY AUTHORITY TT. 461 ^ f^ w t, «lHc||J, ihidO 18, 2013/trm 29, 1934 No. 46]_______________ NEW DELHI, MONDAY, FEBRUARY 18, 2013/MAGHA 29, 1934_______________________ s f a r r M ^ q i w e h 3 f r r a r f l i R ^ R T t<vO^K, 16 TRoRt) 2013 ■sitm fg rfw icF afrr infesT or (ostott t o ) 2013 W , TT. 3 ^ T f3 T IT ^ /^ a /1 1 /6 9 /2 0 1 3 .~ % T i f^ T O 3nfeR nj STfafwT, 1999 ( 1999 °RT 41 ) ^ 14 3(k 26(2) Trm ^RT STfafWT, 1938 (1938 4) 114^ ^ 2 IKT 3T3jT Vlf a l4 ^ TP^T ^ ^T«T f^TR f w f ^ i^ g K I f^PRfafecT I w i ^TTcTT t :— 1 . 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L.-33004/99 a»n ~,~q,a ~he <Ga~ette of gfndia ~- 461 No. 46) amnmur EXTRAORDINARY 'lWTIII-~ 4 PART III-Section 4 ~ lt Qcfi1f¥111 PUBLIBHEDBYAUTHORITY -ff~.~. -q;nm 18, 2013/ imf 29, 1934 NEW DELHI, MONDAY, FEBRUARY 18, 2013/MAGHA 29, 1934 ~ fc1 f-1"1qcfi 3iR ~ ~ ~ t~~I 16 ~I 2013 GflltT rc1r.t"1qq:; aftr ~ ~ (clfl'tm' ~> ~ . 2013 'Qil'. "fi . .aTT~'3mm~,kny11 16912013 __ .ftm ,~i1~1"i<tl 3'll'{ fcr<f;rn w~ 3-Tf~, 1999 c 1999 7:flT 4 1) q;- m 14 ~ 26(2 ) ~ct ~?.T.ftm 3-Tf~, 1938 (1938 cfiT 4) ~ 114-q:q;- m 2 ~ -si bRT~~q;-m "9°mtn ti~l6<tll t1f"ili'\ q;- ~?.l fcfT.ffi fffl cfi1: )ffitlcn<_Ui ~ f-tCifcif@c1 ~ oR@T -t :- 1, ~ ~ ~ ~ - i. ~ R<r1T CfiT ~ fc)f.l;q,,icfj ~ fctcnm ~ (c2WITT ~) fctf.'n:rrf 2013 <fi '1Tlf ~ vlT-TT ~I ii. <ffi' ~ ~Ti~ ~ fafu ~ ~ ITT1TT I 2. ~ - (i) wf o<6 fcn *4 ~ 3RTW" ~alo ~ "irt - c1,) ~ cf>T ~ ~ ~ 1938 (1938 cf>T 4 ) ~) -fk11i5c/Jlx ~ cf>T ~ - ~ ~ (1999 cf>T 41) ~ ~ 25 * 3@'l@ ~ ·m:.,11154ilx ~, if) >l'l~cfiR cf>T lfcfc,f6I - 3TT$'3ITT~ ~ (1999 cf>T 41) ; 1999 <fi ~ 3 cf> cTfut'ff frlTT fclf.nrr=rq; ~ fclcfiIB ~ 1 'ET) ftc.f cJiT ~ - ~ f.mlTT <fi %ct cTfut'ff ftc-t I \jlj(3,S (i) Ti s) ·~· cpl lfcfc,f61 - ~ fclf.i;q11-lc/J ~ ~ wf?lc.f>-< 01 (c2WITT ~) fclf.'m., 2013 I 3. ~ ~ m 'lTTcT \JfT ~ ~ ~ ~ t ~ 31q~1~a- ~- ~ ~ ~ 3f!?lf.i;ql-l 1938 (1938 q)f 4) m ufrcR ~ frrT1T ~ 1956 (1956 ct> 31) m 'ffl"1Rl ~ ~ (x1~.q,q,x 01) £1:"1 r-1,...,/\1 '] 2 THE GAZETTE OF INDIA : EXTRAORDINARY [P art III— S e c. 4] arHrf^RPT, 1972 (1972 c|5T 57) UT IctftlTFTcp 3ffc fetcf^RT H'lf^cfiR 3lf§tftlFr 1999 (1999 <PT 41) 3 clMd WTFT ?l6?f ^TTcT cpt ^3RRcT cf> {Jdlftcb fcWT ^ c f T 11 4. s r t 64 tfr tfr cf?t 3fici^ijct)di3Tf cfff tjjt $> w j % ^ g^#raT arf^f^AiHT cpr argmePT c p x f l f t I 5. fctofm erf c£ fen? #fTT cbMftifi c£ W ^Tcfc efri SRT 3) ft cl 'eTtrfcf, cZJcRTRI ylvjf^TT' Ft=ft I ^Tcf> cfTf^cf) oi|c|>HM ZTfaFTt 3 cZJcRTTU ITtGFTl cf> 3lfc)R4d M ^ WWIcl 3TfRtftcT F ^ ^cfcl sffc^ ^ tf-^ F T ik TJcf T n ^ frjff 3 cqcTfTRT $ ^ Wef/cW<jfei<J cf5T MIcjtfH Ft I 6.' a rfa ftiF i 8 (ii) 3 crPicT ftiF T f ^ ararciT, 3?f M ftc # n erf 3 ^geFt cn^t c^ / cztrr w e ff <pt vdc^'dd ‘s r f f o cztcrtrt tffcFrr 3 w e w i ^ # n *n%tj ftp # s jr t 64 <f&fr $ cifct 3rg*TtcFT ^ 3$t .vHn^T Ft I 7. <fr>7T cCTr=fr ^ftst i m arjH tftci arFtFft tn ffo j czjcrara irfoFTr *Ft f ? f t o i k *rf ^ t w r fcRT^t $ 3TcT (30 ^JfT cFJ> ) SlfacPR cf> fctxfRT^ JRcJcT cfJ^Tt I 8. (i) 3rf^R PT <f>\ SIRT 64 3Wr ^ HM'elM'l c£ 3RFfcT M'WlfcIcT ^ g>T4/ci|cM |il ^R fepETR cfR^t w i mfacpR # rt ^ i) Pi ii)' ^ ^tar ^ tf ^mfcRT 3Rct ffe ftu erf cfc ;§ ct M'WiRci c£ 31 *R ftxIR cfj^rn I ejfaT cb'qPliil eft cij|cj>HIf^lcf> w f t f ^ t t TJcf fcRtTR wAttm *R tfc^cf? e r f ^raf ^ ^m pft i «F) crrf^cfj cild^M irfaFTT 3 PlR ty cITNR ^ ^R fcRR U 'lfejR ar^RfcT ^TT HT ^n?t ^ it i H) cZINR c£ w f f cf>t # c r ^ c£ f^T yrt^cfTR £fM SI^HldH ^ ^cfjR cf?T f^TfcT ^ fFTT W M ^Rft y^TTcf iR ^fxRT cfjR^I efcTTcT ^ ^ ^ N r R cfr fcT? ^ ^ ^PcfT 11 3T) x flc ^ fc tc rik e rf ^ »fr ffa T ^ j q f M «ft^ S R I 31j*i1Rd irtviH T ^ ^ 7 w p f f c(Jt ^TTf^reT i n cfTrfgj cITFTR ITtuRT ^ y>RTlf^d cZTNR ^ W ^ f f ^ ^ T c T ^ ftte p T cjr^T y rf^ lT R cjft ^ ■^Tcfnft ^ I (ii) 3 t1 ^ tlR 8 (i) 3 cfftfcT f^TCFTf $ M ^TT W M ^ 2 0 1 1 ^ t vjHWTT (UT ^ f t 3RT v5 H W n vjft 'Hfci^T Tf Ft W nfr t ) ^ 3TTETR ’R ^ tlR - II TJcf PlHW^AI W H f ^R 3tq% cpnf/oqrqR W ef # e r ^ ^ 3T^Trfrr f r ^TTrft t yft gfffcr ?tcft cfft TJ?T cfR^ f - tl) 7TcT erf vS'icf?! ?ft£FT 5FRTT 1.50 IJT ^ 3T^TRT Ft vrft UT^tcfiR ^RT WTO—WRI ^R Pi^5Rd ^ ^ Ft I 5) #RT cfjcpft W erf c^T y^ER ^Rf. #RT ^ F T 1939 *f Wf&tcT 17 t f ^ 17 f ^ HRT^gt ^ f^TW g^eT Ft 3TSTcTT ^RT 3?f?tf^FT ^ EfRT 40 $T tjcf 40 ^ \jfe d fe d T?cf T O - 'T O TR wftf^cT ^ TJTT cfRcft Ft I 9. 3tfS rf^m 8 (i) ^ 3FJHR ^ ^ UWlRld W^/eZJTTTR ^TeT cf>T -TFT w f tfNT3TT^ (3 T J^ it-l) ^ Cjj^ | 6ft^ 5KT ^ H lR d /w f ti^ c T enrfefj o!|O T J zftvSFTT TJcf Tm crff cf?t ^ F f f ^ t ?ftfFT SFRTt argqm xjcf m e ft s to (# fu I^zft 1939 ^ ftiFT 17 t r / i ifr s i ^ t r ) ^ wfcT 2 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III- SEC. 4] ~- 1912 (1912 cITT s1) m ~ FclPttt,iicb aITT fctq,-m ~n~ ~ 1999 (1999 cITT 41) -q ~ ~ mcff cfi -i:JT~ cril ~ct~~~ t1 4. 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C n;, in <D ,-.... 00 = ~ ~ - ~ M M M ~ i ~ ::. ......., # - .. ,. 4 THE GAZETTE OF INDIA : EXTRAORDINARY [ P a r t III— S ec. 4] ■ . . ■ ■ - IS .«■ .m T A-' i iff. h .•'S i i ■ . . . . . . i l i l l i m A 1: I->* * ?■ # M'■% >%Cff *) f. ® 1>• i « i s; i — ? ;j .*> ■; ?: %r1* s 1 5si;: 1 ■ • * J-.VV*.?. Xit. W s^ S i«e? m s ?■ W $ i £ i't- M : * *■ t 1st 1, 1 ' i f | ■V : # X i s i-. •» , i f t p t * i i i i < % iff: X .. *# M,§ 1 a . / *yss * * ♦ <:jtM $ ■ '% /- " - '■ • . -. • m m S m « % ' • %■ ' ¥ V 'ft $ ’ • 1 i M m ?* !- - ■ - V V '•’:.. . - 1 . . '; - ' -'.■- '■■'-.■■.■ '?.%■&■■ 1 r t - =■1 ■$ •_'V SI r 1ft f ' f - ■ v : . ■ .' ■ 1 ' f' & ■?1 •« ■it■AS’ i h< fr £ '^4%^;- £■ ip ■ ’ -S; : k 1 ■£. i ;• i , ! M % • f y : ■ ’ , " ) ... . . . : , 1 :‘ f % * # T? | T -■ — r ’^ 4-. i . , < / V ' , i \ & V .-'1 ‘f i.. % X,. 'f : a-' t ? f ‘i i t e V :" r ' m v M r ® l a I ’1' 1 . , f 16 ’' i l j f r r ? P i'M '} 45) -:-T # ; i # * , | 1 1 S i ;■ | s tf, y / , ' i 't / I P ..'y:;V; ; f‘^ f v C- ? S ./& -•• v '~ f t a * 1 » i i i L 7 . t t I £ E l i f l I j f p 1 £ t e l l * 1 I h f'5 1 # 1 I H f * I I « f # «N i * m £ I £ >' i > # ■ i I i ’> h 6 ’> f g I I J i t e r ^ 1 I P , £ 4f i f 1 ! L v. ~ • vl. ~ /u:,.f /'1l>l" • ... ~$•• l. l"!llil''5T,r,fl11R11f ,.~ • -l :c tTl C) ~ tTl ~ 0 'Tl z 0 > L s ? I1 i s * I j p s . H i n i ; » } * i } % * I i r_~ l — ? P I i p : p » l WSHfe M **H'n f e a r kiihime : jskfeli lit M t [P SuEL— III kih] ,-, ~ ~ "' « l'R 'R - ~ ~lltm« lll'I L \- ~ --u I.Qj Cl w ulj I "'·- .I:>, ~ ~film ~~ ~~ tmi.r Jlr.li~ 1'; vi. 41t#tttr.f ttt lit !<i~Jnr8 . ;j;'""1ffllrli1f ;;_j51 ~ 6 THE GAZETTE OF INDIA : EXTRAORDINARY [P art III— S ec. 4] ass? s ’s s 's sl5 f e r tt '14? % U I I i i 1 6 THE GAZETTE OF INDIA : EXTRAORDINARY [PART III-SEC. 4] I I . ' .. " \ 1 - I . : ~, ~ I ~ ~ If :,."t " , ..... ___ ,__ .... --~ !t ~, i'•'; fli . .:.t .............. * I ., -,__ •'"' . ,. 'r t. t'$,1 ,. 1-,. 1-,..,__ -,_ - lf~ ,, " ;e r. i -........ ._,_ !i i ti --- -- .. E'; ~ 1f~ * i :I ;t q' 14iU 14ft -i4f 'Ii --.... ........ =I jt It . "' ~ii I If: r· § 2 - ~ 11 1~,, .. . 1 iii lS..~ i .., ( f.f i;1' r i ' I ... I I . i * ~ I; I r l I i lli if~ h? g i* ! I i ~ ~ ~ ~~ ft ~!~ .0 .,; i.. • Ii .,; - N ., ,.., N ., . l 1 + THE GAZETTE OF INDIA : EXTRAORDINARY [P art III— S e c. 4] II. ~ ~ ~ . 00 i i. [qpi 4 ] mcT WT5I : 3THT*IK'JT ; ,-, 1 ..1\ ~ ~ .._ t,., .j:. '--' I Vv 10 THE GAZETTE OF INDIA : EXTRAORDINARY [P art III— S ec. 4] INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY NOTIFICATION Hyderabad, the 16th February, 2013 Insurance Regulatory and Development Authority (Places of Business) Regulations, 2013 F. No. IR D A /R eg./ll/69/2013.— In exercise of the powers conferred by section 114A (2) (zd) o f the Insurance Act, 1938 (4 of 1938) read with sections 14 and 26 (2) (e) of the Insurance Regulatory and Development Authority Act, 1999 (41 of 1999) the Authority in consultation with the Insurance Advisory Committee, hereby makes the following regulations, namely:- 1. Short title and commencement — (1) These regulations shall be called the Insurance Regulatory and Development Authority (Places of Business) Regulations, 2013. (2) They shall come into force on the date o f their publication in the Official Gazette. 2. Definitions — (1) Unless the context otherwise requires, — I (a) “Act” means the Insurance Act, 1938 (4 of 1938); (b) "Advisory Committee" means the Advisory Committee constituted under section 25 o f the Insurance Regulatory and Development Authority Act (41 of 1999); (c) "Authority" means the Insurance Regulatory and Development Authority established under sub-section (1) o f section 3 o f Insurance Regulatory and Development Authority Act, 1999 (41 o f 1999); (d) "Return" means the returns specified under these regulations; (e) "Regulations" means Insurance Regulatory and Development Authority (Places o f Business) Regulations, 2013; (3 ) Words and expressions used and not defined in these regulations but defined in the Insurance Act, 1938 (4 of 1938), or the Life Insurance Corporation Act, 1956 (31 of 1956) or the General Insurance Business (Nationalisation) Act, 1972 (57 of 1972), or Insurance Regulatory and Development Authority Act, 1999 (41 of 1999) shall have the meanings respectively assigned to them in those Acts or the rules and regulations made thereunder, as the case may be. (4 ) All the Insurers shall follow these regulations while complying with the requirements of Section 64 VC of the Act. (5 ) All the Insurers shall have in place the Board approved Annual Business Plan for every Financial Year. The Annual Business Plan, in addition to the business plans of the Insurer, shall contain the proposals, if any, for opening new places of business taking into account the need for opening new places of business not only in the urban centers but also in semi-urban and rural centers. (6) The Annual Business Plan shall specifically contain all the names of places of business proposed to be opened, other than those referred at Regulation 8 (ii), during the ensuing Financial Year for which an approval is required in accordance to the provisions of Section 64 VC of the Act. (7 ) Every insurer shall submit their respective Board approved Annual Business Plan for the Financial Year April - March before the end of its first Quarter, that is, by June 30th of the same financial year for consideration of the Authority. (8 ) (i) While considering applications for new places of business in accordance to the provisions of Section 64 VC of the Act, the Authority considers according aggregate approvals on an annual basis, through a consultative and interactive process. Discussions will be held every Financial Year, with the insurers on their business strategies and expansion programme. 10 THE GAZETTE OF INDIA : EXTRAORDINARY INSURANCE REGULATORY AND DEVELOPMENT AUTHORITY NOilFICATION Hyderabad, the 16th February, 2013 [PART Ill-SEC. 4] Insurance Regulatory and Development Authority (Places of Business) Regulations, 2013 F. No. IRDA/Reg./11/69/2013.--In exercise of the powers conferred by section 114A (2) (zd) of the Insurance Act, 1938 (4 of 1938) read with sections 14 and 26 (2) (e) of the Insurance Regulatory and Development Authority Act, 1999 ( 41 of 1999) the Authority in consultation with the Insurance Advisory Committee, hereby makes the following regulations, namely:- I. Short title and commencement - (1) These regulations shall be called the Insurance Regulatory and D7velopment Authority (Places of Business) Regulations, 2013. (2) They shall come into force on the date of their publication in the Official Gazette. 2. Definitions - (1) Unless the context otherwise requires, - (a) "Act" means the Insurance Act, 1938 (4 of 1938); (b) "Advisory Committee" means the Advisory Committee constituted under section 25 of the Insurance Regulatory and Devtlopment Authority Act (41 of 1999); (c) "Authority" means the Insurance Regulatory and Development Authority established under sub-section ( 1) of section 3 of Insurance Regulatory and Development Authority Act, 1999 ( 4 I of 1999); (d) "Return" means the returns specified under these regulations; (e) "Regulations" means Insurance Regulatory and Development Authority (Places of Business) Regulations, 20 I 3; (3) Words and expressions used and not defined in these regulations but defined in the Insurance Act, 1938 (4 of 1938), or the Life Insurance Corporation Act, 1956 (31 of 1956) or the General Insurance Business (Nationalisation) Act, 1972 (57 of 1972), or Insurance Regulatory and Development Authority Act, 1999 (41 of 1999) shall have the meanings respectively assigned to them in those Acts or the rules and regulations made thereunder, as the case may be. (4) All the Insurers shall follow these regulations while complying with the requirements of Section 64 VC of the Act. (5) All the Insurers shall have in place the Board approved Annual Business Plan for every Financial Year. The Annual Business Plan, in addition to the business plans of the Insurer, shall contain the proposals, if any, for opening new places of business taking into account the need for opening new places of business not only in the urban centers but also in semi-urban and rural centers. ( 6) The Annual Business Plan shall specifically contain all the names of places of business proposed to be opened, other than those referred ut Regulation 8 (ii), during the ensuing Financial Year for which an approval 1s required in accordance to the provisions of Section 64 VC of the Act. (7) Every insurer shall submit their respective Board approved Annual Business Plan for the Financial Year April - March before the end of its first Quarter, that is, by June 30th of the same financial year for consideration of the Authority. (8) (i) While considering applications for new places of business in accordance to the provisions of Section 64 VC of the Act, the Authority considers according aggregate approvals on an annual basis, through a consultative and interactive process. Discussions will be held every Financial Year, with the insurers on their business strategies and expansion programme. [*TPT III— 4] *TRcT WT3f : 3RTIWT 11 a. The Authority after considering the places of Business specified in the Annual Business Plan may grant or deny permission. b. In the event o f denial o f approval by the Authority for opening new places of business, the insurer may seek a review o f the decision after three months bringing in valid reasons for reconsideration o f the same. c. Insurers are also permitted to file the Board approved incremental or modified Business Plans during the course o f Financial Year for incorporating new places of business or for modifying the places of business proposed in the Annual Business Plan. ii. Notwithstandinganything contained in Regulation 8(i), all the Insurers that fulfill the following conditions are permitted to open the places of business in Tier -2 and below centers,as per 2011 Census classification or such other census classification that may be adopted in future which is corresponding to Tier 2 and below centers’ classification of Census 2011 and inform the Authority in accordance to Regulation (12) o f these Regulations. a. An Insurer shall have a minimum Solvency Ratio of at least 1.50 or such ratio as prescribed by IRDA from time to time, in the preceding Financial Year. b. Expenses of Management o f the Insurer is within the applicable norms prescribed in Rule 17D and Rule 17 E of Insurance Rules, 1939, as the case may be or any other conditions as specified by IRDA from time to time in accordance to the provisions of Section 40 B and 40 C o f Insurance Act, 1938 in the preceding Financial Year. (9 ) Proposals for opening places of business referred at Regulation 8 (i) shall be submitted in Form - PB 1 of Schedule -1 of these regulations along with the copy of Board approved Annual Business Plan / Modified Annual Business Plan, Statement of Solvency Ratios and Expenses o f Management (Refer Rule 17 D/E of Insurance Rules, 1939) for the preceding three Financial Years. (1 0 ) While submitting the proposals for opening new places of business referred at Regulation 8 (i) and while opening places of business referred at Regulation 8 (ii), all the insurers shall keep in view the long-term nature of insurance business that warrants the continuous presence in the new places o f business throughout and shall avoid opening the new places o f business for shorter durations. (1 1 ) (i) New places of business proposed at Regulation 8 (i) and approved by the Authority shall be opened within a period of one year from the date of approval letter of.the Authority or from June 30th of the Financial Year whichever is later. a. After the expiry of the time limit, the approval stands lapsed. b. Insurers may incorporate those places of business that could not be opened within the stipulated time prescribed at Regulation (11) (i) in the succeeding Annual Business Plans. (1 2 ) Insurers shall submit to the Authority, the monthly statistics, as returns, on the places o f business along with date of opening of the newplace of business, in Form - PB 2 within fifteen days o f the succeeding month. (1 3 ) All the new places of business opened shall at minimum offer policy holders’ services such as collection of premiums/proposal deposits and attending policy service requests. a. However, Insurers may seek exemption at the time of seeking approval, from the applicability of these provisions in respect o f those places of business that do not have any customer interface, like regional offices, back up centers etc. (1 4 ) (i) Closure or relocation of the places o f business, shall be after due consideration o f all the factors, including the possible inconvenience to its policyholders. All the Insurers shall comply the following while closing or relocating the places of business. L 'l:fJ'Hf ~ ~ : amT'l:ffilJT a. The Authority after considering the places of Business specified in the Annual Business Plan may grant or deny permission. b. In the event of denial of approval by the Authority for opening new places of business, the insurer may seek a review of the decision after three months bringing in valid reasons for reconsideration of the same. c. Insurers are also permitted to file the Board approved incremental or modified Business Plans during the course of Financial Year for incorporating new places of business or for modifying the places of business proposed in the Annual Business Plan. 11. Notwithstandinganything contained in Regulation 8(i), all the Insurers that fulfill the following conditions are permitted to open the places of business in Tier -2 and below centers,as per 2011 Census classification or such other census classification that may be adopted in future which is corresponding to Tier 2 and below centers' classification of Census 2011 and inform the Authority in accordance to Regulation (12) of these Regulations. a. An Insurer shall have a minimum Solvency Ratio of at least 1.50 or such ratio as prescribed by IRDA from time to time, in the preceding Financial Year. b. Expenses of Management of the Insurer is within the applicable norms prescribed in Rule 17D and Rule 17 E of Insurance Rules, 1939, as the case may be or any other conditions as specified by IRDA from time to time in accordance to the provisions of Section 40 B and 40 C of Insurance Act, 1938 in the preceding Financial Year. (9) Proposals for opening places of business referred at Regulation 8 (i) shall be submitted in Form - PB I of Schedule -1 of these regulations along with the copy of Board approved Annual Business Plan / Modified Annual Business Plan, Statement of Solvency Ratios and Expenses of Management (Refer Rule 17 D/E of Insurance Rules, 1939) for the preceding three Financial Years. { 10) While submitting the proposals for opening new places of business referred at Regulation 8 (i) and while opening places of business referred at Regulation 8 (ii), all the insurers shall keep in view the long-term nature of insurance business that warrants the continuous presence in the new places of business throughout and shall avoid opening the new places of business for shorter durations. { 11) (i) New places of business proposed at Regulation 8 (i) and approved by the Authority shall be opened within a period of one year from the date of approval letter of.the Authority or from June 30th of the Financial Year whichever is later. a. After the expiry of the time limit, the approval stands lapsed. b. Insurers may incorporate those places of business that could not be opened within the stipulated time prescribed at Regulation (11) (i) in the succeeding Annual Business Plans. (12) Insurers shall submit to the Authority, the monthly statistics, as returns, on the places of business along with date ofopening of the newplace of business, in Fonn - PB 2 within fifteen days of the succeeding month. { 13) All the new places of business opened shall at minimum offer policy holders' services such as collection of premiums/proposal deposits and attending policy service requests. a. However, Insurers may seek exemption at the time of seeking approval, from the applicability of these provisions in respect of those places of business that do not have any customer interface, like regional offices, back up centers etc. (14) (i) Closure or relocation of the places of business, shall be after due consideration of all the factors, including the possible inconvenience to its policyholders. All the Insurers shall comply the following while closing or relocating the places of business. 11 12 THE GAZETTE OF INDIA : EXTRAORDINARY [ P a r t III— S ec. 4] a. Closure o f places o f business or relocation of places of business, requiring to be approved by the Authority in accordance to the provisions of Section 64 VC o f the Act, shall be approved by the respective Boards o f Insurers in advance. b. Relocation of places of business, requiring approval by the Authority in accordance to the provisions of Section 64 VC of the Act, shall be submitted for Authority’s consideration as and when required. c. A minimum of two months advance notice on the proposed relocations or the closures, whether within the same city, town or village or otherwise, shall be given to policyholders serviced by that place of business along with the information on alternate arrangements being made to provide services to them. ii. It is reiterated that the conditions on Closure of places of business and relocation of places of business stipulated at Regulation 14 (i) are also applicable to the places of business opened by the insurers in accordance to Regulation 8 (ii). iii. Where it has come to the notice of the Authority that the decision to close or relocate, or the action of closure or relocation; of a place of business is not in accordance with these regulations, the Authority may direct the Insurer to take such action or the Authority may take such action as deemed fit taking in to consideration the circumstances of the case. (1 5 ) The details o f relocations (i.e. new address, date of shifting etc.) o f places of business shall be reported to IRDA as Returns in Form - PB 2 referred at Schedule - 1 of these Regulations, within 15 days of the succeeding month o f relocation. (16) Closure o f all places of businessshall be reported to the Authority as Returns in Form - PB 2 referred at Schedule - 1 o f these Regulations, within 15 days of the succeeding month of closure. (17) A consolidated monthly statistics shall be filed as Returns in Form - PB 2 referred at Schedule - 1 of these Regulations, within 15 days o f the succeeding month. (1 8 ) The Authority may call for any further Statistics and Data related to these Regulations in the manner and format as may be prescribed under these regulations from time to time. J. HARI NARAYAN, Chairman [ADVT. 111/4/161/12/Exty.] 12 ii. iii. THE GAZETTE OF INDIA : EXTRAORDINARY [PART III- SEc. 4] a. Closure of places of business or relocation of places of business, requiring to be approved by the Authority in accordance to the provisions of Section 64 VC of the Act, shall be approved by the respective Boards of Insurers in advance. b. Relocation of places of business, requiring approval by the Authority in accordance to the provisions of Section 64 VC of the Act, shall be submitted for Authority's consideration as and when required. c. A minimum of two months advance notice on the proposed relocations or the closures, whether within the same city, town or village or otherwise, shall be given to policyholders serviced by that place of business along with the information on alternate arrangements being made to provide services to them. It is reiterated that the conditions on Closure of places of business and relocation of places of business stipulated at Regulation 14 (i) are also applicable to the places of business opened by the insurers in accordance to Regulation 8 (ii). r Where it has come to the notice of the Authority that the decision to close or relocate, or the a'ction of closure or relocation; of a place of business is not in accordance with these regulations, the Authority may direct the Insurer to take such action or the Authority may take such action as deemed fit taking in to consideration the circumstances of the case. (l 5) The details of relocations (i.e. new address, date of shifting etc.) of places of business shall be reported to !RDA as Returns in Form - PB 2 referred at Schedule - I of these Regulations, within 15 days of the succeeding month of relocation. ( 16) Closure of all places of businessshall be reported to the Authority as Returns in Form - PB 2 referred at Schedule - 1 of these Regulations, within 15 days of the succeeding month of closure. ( 17) A consolidated monthly statistics shall be filed as Returns in Form - PB 2 referred at Schedule - I of these Regulations, within 15 days of the succeeding month. ( 18) The Authority may call for any further Statistics and Data related to these Regulations in the manner and format as may be prescribed under these regulations from time to time. J. HARi NARAYAN, Chairman [ADVT. III/4/161/12/Exty.] Form - PB-1 New Office Application Form Purpose and Objeci ive — Each insurer who seeks to open new offices will have to fill up the form for approval of IRDA The frequency of|the form is as and when required _______________ 1. Name of insurer 2. Proposed Office Lor’ *’1'’'* n«»aiic i. Address Line 1** iii. Address Line 3** iv. State/UT* v. District* vi. City/Town/Village* vii. Pin Code** 3. Classification of Location | i. Location ■ M etro /urban/sem iurban /othm @ ________________~ - ii. Type of office 4. Application Submissic i. Date of submission of office application D- • D - m ' I P ® M , Z’pr-itOfx'*-■ SBSS6&W*# .5 „ : f S f - ' 1 Y ii. How many previously approved offices are pending for opening with the insurer? As per IRDA records iii. Whether the insurer complied with the prescribed ceiling on expenses of management during the previous financial year? iv. Whether the insurer complied with prescribed solvency norms during the previous financial year? v. Proposed total capital expenditure involved in opening of the new offices vi. Whether the office would be connected to the insurer's IT network vii. Whether issue of online premium receipts is planned for the proposed offices Wes/N6;>.g ii. Address Line 2** khir.|> [tfc p>ik O SnS.— III Mh] pplication Form se,ks to open new offices will have to fill up the form for approval of IRDA the form Is as and when re uired 1. Name of insurer 2. Proposed Office Loe i. Address Line 1 •• ii. Address Line 2•• iii. Address line 3•• iv. State/UT* v. District• vi. City/Town/Village• vii. Pin Code• • 3. Classification of Location I i. Location k Type of office 4. Application Submission Details i. Date of submission of office application ii. How many previously approved offices are pending for opening with the insurer? As per IRDA records iii. Whether the insurer complied with the prescribed ceiling on expenses of management during the previous financial year? iv. Whether the insurer complied with prescribed solvency norms during the previous financial year? v. Proposed total capital expenditure involved in opening of the new offices vi. Whether the office would be connected to the insurer's IT network vii. Whether issue of online premium rec~ipts is planned for the proposed offices - -------- w ii. If connectivity is not provided, what alternative servicing arrangements have been made and what is the distance o f the proposed office from the nearest supporting office . Date of approval for opening o f offices by the Board of Directors i. Copy o f resolution entlosed ttach a copy) Functions proposed to be handled at the proposed office (Please Describe) Sales Support Premium Collection New Business Policy Servicing Investment Corporate Functions Others Check box : ' ; ■; ' ; : ' ' ; : ' ' : ■ ; / ■ Check box Check box Check box Check box Check box y * v t P - 5 - ■ . - M - Expected Business Year 1 No. o f new policies Premium income from new business ar 1 ar 2 ar 3 Proposed m anpower Designation No. o f employees ar 1 ar2 ar3 of ceo ite Mandatory fields while mentioning proposed office location Optional fields while mentioning proposed office locations or the purpose of this form Metropolitan Center is a place where population is 10 lacs and above and Urban nter with a population of 1 lac to 9,99,999. Semi Urban from 10,000 to 9,99,999. Population figures to be k n n p r l a s n p r t h p l a f p s t a v a i l a h l p r i p c p n n i a l r p n s u < ; d a t a THE GAZETTE OF INDIA : EXTRAORDINARY [Part III— Sec. 4] ii. If connectivity is not provided, what alternative servicing arrangements have been made and what is the distance of the proposed office from the nearest supporting office . Date of approval for opening of offices by the Board of Directors i. Copy of resolution entlosed ttach a copy) . Functions proposed to be handled at the proposed office (Please Describe) Salas Sapgort llremlum C:Olle&tlan Na• au1lne1s li!oliq Servlcln1 lnftlstment Corporate Funelions Ottlem Expected Business Year 111r 1 ar 2 ar 3 Proposed manpower M-4%6iii-i, ar 1 ar2 ar 3 :nature of CEO 1te Check box Check box Check box Check box Check box Check box , 1, • ' . - - -- - - - - -- ---- 4-@iti#'Ji+ihM ■ dMtil411ifi&944 "1andatory fields while mentioning proposed office location Optional fields while mentioning proposed office locations or the purpose of this form Metropolitan Center is a place where population is 10 lacs and above and Urban nter with a population of 1 lac to 9,99,999. Semi Urban from 10,000 to 9,99,999. Population figures to be lcnnPrl ~c. nPr thP l~tP<;t ~v~il~hlP rlPrPnni~I rPn<:;11 1; rl~t;:i -- iiilHl1H,IHii-111iilrl111ti#N-l'Hltl#.., Os X) Type of Intimation I Intimation of opening/relocation/closur i. Location* ii. Classification as per Census iii. Type of office Information on opening of a New Office Location(s) Details____________________ y. District* vi. City* vii. Pin Code* C Z _________ I ! I I I I i. Address Line 1* ii. Address Line 2 iii. Address Line 3 iv. State* Classification of Location for new office(s) Form - PB 2 sf Intimation of opening/ relocation/closure of offices Purpose and Objective Insurers are required to inform IRDA about opening/relocation /closure of offices The frequency of the form is monthly Name of insurer ~ Form-PB2 ~ Intimation of opening/ relocation/closure of offices ....!j , Puq,ose and Objective ~ Insurers are required to inform IRDA about opening/relocation /closure of offices The frequency of the form is monthlY, Name of insurer Information on opening of a New Office Location(s Details i. Address Line 1 • ii. Address Line 2 iii. Address Line 3 iv. State• y. District• vi. City• vii. Pin Code• Classification of Location for new offlce(s) i. Location• ii. Classification as per Census iii. Type of office Type of Intimation , .. -- ·r · • r ... ~ ~ - -- .. - - ~ -------- ---- - ------- .. . - -- - - - - - -- . . ._____._ - - ..... - . . - . - - . . - - -- . - - - -~' . - - - - . --~ - - • -~ ~ - -- --1. ! -- - - - -- - - - - . ' . . ' .. ~ - ... - ---- - - _ ___:_ --- ---- - - ..-.... - . - . - - I - I, Approval ID II. Distinctive Code No. of the office• I. Address Line 1 • II. Address Line 2 Ill. Address Une 3 Iv. State• v. District• vi. aty• I. Address Une 1 • 11. Address Une 2 Ill. Address Une 3 Iv. State• v. District• vi. City• vii. Pin Code• Classlficltion of new Loation 11. Geogr_aphlcal Location• I II. Casslficatlon as per the latest available Census Iii. Type of office I. Date of Relocation• II. DlstlnctM! Code No. of the office• (Given by Insurer) Ill. Prior approval from board?## Iv. Notlfled to the policyholders on relocation?## . -- ------- - -· Dlte of.openlnt of then- office• -•--- . I•, - • - ~ - t y O - • • l' -, - ,- • J - • I ~ ' . - . • • I r • • .~.,;.--_.......-.--;- ..... _- ~ - - ._. • , I. ___ ..__ - - - - • - - - - - _ _. _...._ 0 I . D M M y y y y IYES/NO I Im/Nol "=a ; = Pl ~ Printed by the Manager, Government of India Press, Ring Road, Mayapuri, New Delhi-110064 and Published by the Controller of Publications, Delhi-110054. information on Closure of an Office i. Date of closure* ii. Distinctive Code No. of the office* iii. Prior approval from board?## iv. Notified to the policyholders on closure?## Existing Location(s) Details i. Address Line 1* ii. Address Line 2 iii. Address Line 3 iv. State* v. District* vi. City* vii. Pin Code* PARTICULARS Total NO. OF OFFICES Number of Offices as per Geographical Classification Census Classification (Refer Note 1) 'I- Beginning of the month Opened during the month Closed during the month Total at the end of the month 0 I ...J 1 Signature Note: * Mandatory fields while mentioning proposed office location # For the purpose of this form Metropolitan Center is a place where population is 10 lacs and above and Urban Center with a population of 1 lac to 9,99,999. Semi Urban from 10,000 to 9,99,999. Population figures to be reckoned as per the latest available decennial census data. Note - 1: Classification shall be as classified in the latest Census e.g. T ier l/ll/lll/IV /V /V I EhN> I* P>lk [ t 7 S n E l— III l d h ] ~ a "' Q. a '< ~ S- Q. "' 0 0 °' .ia. Information on Closure of an Office ·, Exlstln Location s) Details i. Address Line 1 * ii. Address Line 2 iii. Address Line 3 iv. State• v. District* vi. City• vii. Pin Code* i. Date of closure• II. Distinctive Code No. of the office• Iii. Prior approval from board?## Iv. Notified to the poli holders on closure?## PARTICULARS Total NO. OF OFFICES Beginning of the month Opened during the month Closed during the month Total at the end of the month 0 SI nature Note: • Mandatory fields while mentioning proposed office location II For the purpose of this form Metropolitan Center is a place where population is 10 lacs and above and Urban Center with a population of 1 lac to 9,99,999. Semi Urban from 10,000 to 9,99,999. Population figures to be reckoned as per the latest available decennial census data. Note - 1: Classification shall be as classified in the latest Census e.g. Tier 1/11/111/IV/V/VI .i:- "--' :::::i