EPFO circular · 21 Nov 2025
30-31, संस्थागत क्षेत्र, जनकपुरी, नई दिल्ली -110058 30-31, Institutional Area, Janakpuri, New Delhi – 110058 | Phone: 011 41068650 | Email: natrss@epfindia.gov.in No. PDUNASS/18/Induction/Enforcement Officers/2023/583 Date: 21.11.2025 To, 1. ACC(HQ)/ ACCs, Zonal Offices (ZOs) 2. ACC, PDUNASS Campus (Faridabad, Chennai,…
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Open source page30-31, संस्थागत क्षेत्र, जनकपुरी, नई दिल्ली -110058 30-31, Institutional Area, Janakpuri, New Delhi – 110058 | Phone: 011 41068650 | Email: natrss@epfindia.gov.in
पंडित दीनदयाल उपाध्याय राष्ट्रीय सामादजक सुरक्षा अकािमी कर्मचारी भडिष्य डनडि संगठन, श्रर् एिं रोज़गार र्ंत्रालय, भारत सरकार
PANDIT DEENDAYAL UPADHYAYA NATIONAL ACADEMY OF SOCIAL SECURITY Employees’ Provident Fund Organisation, Ministry of Labour & Employment, Government of India
No. PDUNASS/18/Induction/Enforcement Officers/2023/583
Date: 21.11.2025
To,
Subject: Induction training program of the Direct Recruit (DR) EO-AOs recruited through UPSC
Madam/Sir,
Pandit Deendayal Upadhyaya National Academy of Social Security (PDUNASS) is conducting the Induction Training Program for two hundred and sixty-two (262) Direct Recruit Enforcement Officers/Account Officers of the 2025 Batch, whose joining report were received by the Head Office up to the 15th July, 2025.
In accordance with the training Policy of the EPFO, induction training of the DR EO-AO 2025 Batch shall be conducted over a period of six months, comprising the following phases:
The OJT Plan and Mentorship Programme for the DR EO-AO 2025 Batch have already been communicated vide PDUNASS Letter No. 312 dated 12th August 2025. Trainee officers are required to carry their On-the-Job Training Journal/Diary, duly signed by the OIC of their present posting, along with their office orders and other relevant records pertaining to activities completed during mentorship program, at the time of reporting for Campus phase of the Induction training course.
The detailed Plan for the Campus, NLU, CGA and NDC phases, in respect of 262 participants, are enclosed at Annexure-II. The complete induction training session plan, rules and regulations for trainees, and other relevant details have been compiled in the Induction Training Booklet attached as Annexure I.
During the Induction training, the Officer Trainees are expected to complete a total of 175 iGOT modules, listed onpage 103 ofthe induction training booklet. Alltrainees must register onthe iGOT Karmayogiplatform, enrol in the prescribed modules, and successfully complete them. Successful completion of the requisite iGOT courses is an essential requirement for completion of the Induction training Course. Trainees are required to submit the "Certificate of Completion" to the Local Course Coordinator at thejurisdictional PDUNASS Campuses at the time of attending the on-campus training.
The Mentorship program which is already in place at RO/ZO level is an integral part of the Induction Training (details at page 38-47 ofthe Induction Training Booklet). Mentor should be designated as per the instruction contained in the mentorship program and not below the rank of the APFC. Asfar as possible, no more than five trainees are assigned to a single mentor. Allnewly joined EO-AOs should maintain a Journal/Diary to record mentorship activities and present the same to the Local Course Coordinator during the Campus Phase.
In accordance with the EPF EO/AO (Probationers) Examination Scheme, 2024, Officer Trainees will be assessed during the Campus Phase by the ACC of the jurisdictional campus based on Participation (40%), Discipline (30%), and Attendance (30%). Learning of Local Language (as per the place of posting) is mandatory for all trainee officers. Accordingly, trainees must download the Bhasha Sangam App prior to their reporting for Campus phase, complete the self-lcarning modules of their designated local language and submit proof of completion/certificate to their local course coordinator during the Campus Phase.
All OICs are requested to advise the nominated trainee officers to strictly adhere to all guidelines, maintain punctuality and discipline, actively participate in all sessions,and make necessary travel arangements to ensure timely reporting. Trainee officers may, if they so desire, draw advance against TA/DA from their respective parent offices, in accordance with the prevailing rules and procedures. Trainees should report no earlier than 24 hours before the commencement ofcach phase. OICs are further requested to formally relieve the nominated officers as per the phase-wise training schedule provided in Annexure II. No exemption from the induction training program shall be permissible for any reasons whatsoever, except with the prior approval ofthe Director, PDUNASS.
ACCHQs and ACCs of Zones are requested to closely monitor progress of the Induction Training program and ensure strict adherence to all guidelines and instructions issued from time to time. Co-operation of all concerned is solicited in ensuring the successful conduct of the Induction Training Program for the DR EO-AO 2025 Batch.
(This issues with the approval of the Director, PDUNASS)
Enclosed:
Copy for information to:
Yours faithfully,
(Ram Anand) Regional PF Commissioner-I, PDUNASS 30-31, Institutional Area, Janakpuri, New Delhi- 110058 | Phone: 011 41068650 | Email: natrs@epfindia,govin
INDUCTION TRAINING EO/AO DR 2025 Batch
Building Competence, Integrity, and Compassion in Service
PDUNASS Faridabad Campus, Dr Shyama Prasad Mookerji Centre
PDUNASS Chennai Campus
PDUNASS Kolkata Campus
PDUNASS Ujjain Campus
Pandit Deendayal Upadhyaya National Academy of Social Security कर्मचारी भविष्य निधि संगठन, श्रम एवं रोज़गार मंत्राालय, भारत सरकार Employees’ Provident Fund Organisation, Ministry of Labour & Employment, Government of India
GANDHI’S TALISMAN
"I will give you a talisman. Whenever you are in doubt, or when the self becomes too much with you, apply the following test. Recall the face of the poorest and the weakest man [woman] whom you may have seen, and ask yourself, if the step you contemplate is going to be of any use to him [her]. Will he [she] gain anything by it? Will it restore him[her] to a control over his [her] own life and destiny? In other words, will it lead to swaraj [freedom] for the hungry and spiritually starving millions?
Then you will find your doubts and yourself melt away."
-One of the last notes left behind by Gandhi in 1948, expressing his deepest social thought. Source: Mahatma Gandhi - The Last Phase, Vol. II (1958), p.65
CONTENTS
| Sr. No. | TOPICS | Page No. |
|---|---|---|
| MESSAGE DEAN’S DESK | 6 | |
| MESSAGE DIRECTOR’S DESK | 7 | |
| MESSAGE COURSE DIRECTOR DESK | 8 | |
| 1. | PDUNASS STORY | 9 |
| 2. | PDUNASS LOGO | 11 |
| 3. | EPFO ENFORCEMENT/ACCOUNT OFFICER | 14 |
| 4. | CHANGING ROLE AS FACILITATORS | 19 |
| 5. | QUALITIES OF A GOOD EO/AO | 21 |
| 6. | TRAINING PPOLICY | 25 |
| 7. | INDUCTION COURSE-OBJECTIVE | 27 |
| 8. | COURSE CONTENT | 29 |
| 9. | MENTORSHIP PROGRAM | 38 |
| 10. | PDUNASS PROBATIONER EO-AOs ACTIVITY CHECKLIST | 46 |
| 11. | MENTOR/EO-AO PROBATIONER EVALUATION FORM | 47 |
| 12. | SESSION PLAN | 48 |
| a. PDUNASS CAMPUS PHASE | 48 | |
| b. NATIONAL LAW UNIVERSITY PHASE | 61 | |
| c. INGAF PHASE | 72 | |
| d. NDC PHASE | 78 | |
| e. ON JOB TRAINING PHASE | 83 | |
| 13. | EXPECTATIONS FROM OFFICER TRAINEES | 87 |
| 14. | CONDUCT, RULES AND REGULATIONS | 91 |
| 15. | DRESS CODE | 93 |
| 16. | LEAVE OF ABSENCE | 94 |
| 17. | CHECKLIST FOR ESCORT OFFICERS OF GUEST FACULTY | 95 |
| 18. | MESS ETIQUETTE | 99 |
| 19. | DOs & DON’Ts | 102 |
| 20. | LIST OF iGoT COURSES | 103 |