De-linking of Member IDs from Universal Account Number · WSU/ErroneousLinkingofUAN/E-838432/2026-27/12

User Manual of De-link member id functionality

Employees’ Provident Fund Organization

De-link Member ID (EPFO Portal) - Delink Validations

Step 1: Login to EPFO Member Portal Login to the EPFO Member Interface using your UAN and password. After successful login, the home page will display your member profile and menu options. Reference: See following Image for the main dashboard and the "View" menu navigation.

Step 2: Navigate to Service History From the top navigation menu, go to: View →Service History. This section displays all Member IDs currently linked with your UAN.

Step 3: View Service Details The Service Details page provides a comprehensive list of establishments linked to your UAN, including Member ID, Establishment Name, Date of Joining (DOJ), and Date of Exit (DOE). Reference: See the following Image for the layout of the Service Details table.

Step 4: Initiate De-link Identify the Member ID you wish to remove and click the De-link button in the Action column. Reference: See the following Images

Step 5: System Validations and Error Handling

The system performs automated checks to ensure the Member ID is eligible for removal. Based on the system status, you may encounter the following restrictions:

A. Date of Joining Restriction (ERR_UNE008) If the Member ID has a recorded Date of Joining (DOJ) prior to the system's cutoff date (31- DEC-2016), it cannot be removed via this interface. Error Message: ERR_UNE008: Date of joining EPF is before 31-DEC-2016, so member id : [Member ID] cannot be de-linked. Reference: See the following Image for a visual of this error notification.

B. Settled or Pending Claims (ERR_UNE009 / ERR_UNE010) If there is any financial activity, claim, or transfer request associated with the ID, de-linking is blocked to maintain record integrity. Error Message (Claims): ERR_UNE009: Claim with status settled or pending found. So member id : [Member ID] cannot be de-linked. Reference: See the following Image.

Error Message (Transfers): ERR_UNE010: Online transfer with status settled or pending found. So member id : [Member ID] cannot be de-linked. Reference: See the following Image.

Step 6: Successful De-link If the Member ID passes all validation checks (no early DOJ and no active/settled claims), the system will process the request, and the Member ID will be removed from your UAN service history.

Important Notes

• Eligibility: Only Member IDs that were incorrectly or mistakenly linked should be removed.
• Financial Records: Member IDs with existing transfer claims or settled withdrawals are strictly ineligible for de-linking.
• Date Constraints: The portal currently restricts de-linking for records established before December 31, 2016.

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EPFO De-Link Member ID- Employer Approval Case (Less Contribution Case)

This manual outlines the end-to-end process for delinking a Member ID from a Universal Account Number (UAN). This process is divided into two phases: Member Initiation and Employer Approval.

Phase 1: Member Action (Initiating the Request)

Step 1: Access Service History Log in to the EPFO Member Portal. On the main dashboard, navigate to the View menu and select Service History. See the following image.

Step 2: Initiate De-link A list of all Member IDs linked to your UAN will appear. Identify the erroneous Member ID and click the De-link button under the "Action" column. See the following image.

Step 3: Provide Reason & Consent On the De-link Member page:

• Select the Reason for delinking (e.g., "Establishment offered the employment, but I had not joined").
• Tick the declaration checkboxes to provide consent for Aadhaar-based e-KYC.
• Click Get OTP. See the following image.

Step 4: Authentication An OTP will be sent to your Aadhaar-registered mobile number. Enter the One Time Password and click Submit. See the following image.

Step 5: Confirmation of Submission A "Please wait..." message will appear, followed by a popup notification stating: "Delink request submitted to employer." Click OK. See the following image.

Phase 2: Employer Action (Approving the Request)

Step 6: Navigate to De-link Module The Employer must log in to the Unified Employer Portal. Under the Member tab, select the menu option DE-LINK MEMBER ID. See the following image.

Step 7: Review Contributions In the "Pending Delink Applications" dashboard, the employer should click View Contributions. This allows them to verify if any wages or shares (Employee/Employer) were actually reconciled for that period.

Step 8: Review Claims Click the View Claims button to check if any withdrawals or advances (e.g., Form-31) were previously attempted or rejected for this Member ID.See the following image.

Step 9: Approval/Rejection

• Enter a Remark (e.g., "AAAAA").
• Click Approve (or Reject if details are incorrect).
• A confirmation box will appear: "Do you want to proceed?" Click Yes.
• A success message will state: "Application Approved successfully." See the following image.

Phase 3: Final Verification

Step 10: Status Check (Employer) The employer can verify the final status under the Processed Applications tab. The "Application Status" should now reflect "Approved by Employer." See the following image.

Step 11: Updated Service History (Member) Once the employer approves, the Member can log back into their portal and view Service History. As seen in the updated records, the delinked Member ID (e.g., PUPUN...) has been successfully removed from the active service list, leaving only the legitimate Member IDs. See the following image.

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EPFO De-Link Member ID: Full User Manual - Employer Rejection Case (Less Contribution)

Phase 1: Member-Initiated De-Linking Request

Step 1: Accessing Member Portal and Navigation

• Log in to the EPFO Unified Member Portal.
• Go to the 'View' tab and select 'Service History'. See the following image

Step 2: Identifying Incorrect Entry

• Locate the establishment to be removed.
• Under 'Action', click the 'De-link' button. See the following image

Step 3: Reason and Consent

• Select the reason (e.g., "I never worked in this establishment").
• Check the consent box and click 'Get OTP'. See the following image

Step 4: OTP Verification

• Enter the 6-digit OTP and click 'Submit'.
• Confirm the browser pop-up. See the following image
• Request is then sent to Employer.

Phase 2: Employer processing of De-Linking Request

1. In employer portal on click of cliams button all claims details get displayed.
2. On click of contribution button all contributions get displayed.
3. Click the Reject button and click yes to give conformation.
4. For final confirmation see the processed application tab.
5. Though the contributions are less but employer rejects the request the the request gets forwarded to field office.

Phase 3: Dealing Assistant (DA(Compliance)) Action

Step 6: DA(Compliance) Dashboard Review The DA(Compliance) reviews the pending application and examines the Employer Remarks. See the following image

Step 7: DA(Compliance) Financial Verification The DA(Compliance) clicks View Contributions and View Claims to audit the Member ID history. See the following image

Step 8: DA(Compliance) Recommendation The DA(Compliance) enters remarks and clicks 'Recommend to Reject' (or Approve). Confirmation moves the request to the Section Supervisor (SS(Compliance)). See the following image

Phase 4: Section Supervisor (SS(Compliance)) Action

Step 9: SS(Compliance) Dashboard Access The SS(Compliance) navigates to Member > DE-LINK MEMBER ID and opens the Pending Applications tab. See the following image

Step 10: SS(Compliance) Financial Verification The SS(Compliance) clicks View Contributions and View Claims to audit the Member ID history. See the following image

• Enter a remark and click 'Recommend to Reject' (or Approve). See the following image